Glenpark and Teams Medical Practice

Attended an appointment this afternoon for a post-operative procedure removal following surgery. The healthcare professional was exceptionally quick and efficient, putting me at ease throughout the..

Excellent healthcare professionals!!!!

The appointment booking process is disorganised and difficult to navigate. Those with full-time employment may find it challenging to secure a routine appointment. Contacting the practice by..

I wanted to leave a positive review that acknowledges the difficulties all GP centres are currently experiencing. When you do manage to reach the reception team, they are helpful and considerate,..

I am extremely disappointed with what occurred during my visit to the clinic today. My son has been a patient here since birth, spanning seven years. Between 2018 and 2021, he received ongoing care..

The prescription service arrangement represents a concerning operational decision. It appears the administrative team are stretched thin due to workload pressures. Management has established a..

The service I have received has been excellent. I have experienced no difficulties in obtaining appointments when required, and the online system for managing repeat prescriptions is straightforward..

Excellent practice. Rang in the morning and received a telephone appointment before midday. Much appreciated!

The appointment scheduling system proved to be disappointing.

I have experienced difficulties with prescription management on multiple occasions over the years, including instances where prescriptions appeared to contain errors resulting in unexpected charges..

We have found our experience at this practice to be quite challenging. Getting through by telephone and arranging repeat medications has proven difficult. The reception team appears to be under..

Excellent clinical staff members who are genuinely supportive. Appointments are scheduled promptly for genuine health concerns and the team is very helpful. Much appreciated.

I found it difficult to secure an appointment as the available slots seemed to fill up very quickly. Despite calling at opening time, I was unable to obtain a booking as all the time slots had..

Received a voicemail during work hours. Attempted to return the call multiple times over the following hour but was unable to get through, as the system kept directing me to try again later. This was..

I have been a patient at this practice for many years, though I have only required their services more frequently in recent times. The reception team have given me the impression that they are..

I would like to highlight the exceptional support provided by a member of the reception team. While other aspects of my experience at the practice have been disappointing and concerning, this..

It's no longer possible to see a preferred healthcare provider who has been managing your care over an extended period and is familiar with your circumstances. Each appointment feels like beginning..

I've had only positive experiences at this practice. The clinical staff are fantastic and consistently take patient concerns seriously, delivering effective outcomes. They demonstrate genuine empathy..

The clinical staff are approachable and pleasant, however the appointment booking process is quite frustrating. The most viable option appears to be submitting an online consultation, after which you..

A family member was repeatedly given the same diagnosis over a period of more than two years at this practice. Subsequent investigation revealed a different and more serious condition was responsible..