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Chris C. one year ago • From Google

Rating

Poor

couldn't reach them for a november update

I was referred to a gastroenterologist back in November, but I've had no luck getting in touch. I attempted to message through the online portal, but it showed as unavailable. I tried the NHS app to send a message with the same result. When I called, I was stuck in a queue for around 20 minutes. I contacted the hospital directly about my referral status, only to be told I'd need to speak with my GP. All I wanted was a simple update on my situation. After finally reaching someone, I was offered an appointment 4 weeks away 🤨 and then people wonder why emergency departments are overwhelmed.

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