PK

Pavlos K. 5 years ago • From Google

Rating

Bad

couldn't register this morning, they don't cover my area

Terrible ordeal. I attempted to sign up as a fresh patient by ringing ahead and informing them of my location. They instructed me to obtain some paperwork from their site, complete it, and bring it in to finalise my registration. I did exactly that—downloaded, printed, and filled out all the documents, then brought them in this morning since I urgently required an appointment with a doctor. Only then did they inform me they don't service my postcode!!!! Ironically, my housemate uses them as their GP!!! Apparently they've "altered their service boundaries". Complete waste of my time. This is a poor way to handle patients seeking urgent medical care. Now I'm stuck waiting until Monday to find another practice. Steer clear!!!

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