Five Elms Health Centre

Counter left unmanned during both visits

I was very disappointed with the service I received. I attended on two separate occasions to collect items for my young child, but on both visits the counter area appeared unstaffed and no one was available to help me. When I inquired about assistance, staff were unable to provide information about when someone from that department would be available. Instead, I was given a referral to another health service. This was an extremely frustrating experience, particularly given the importance of the matter I was trying to address.