Handsworth Wood Medical Centre
Soupdragonism S. 3 years ago • From Google
Bad
Cramped Waiting Area Makes Clinic Visit Miserable
It's absurd that countless patients are compelled to squeeze into a cramped reception area, dodging an automatic door that incessantly swings open and shut. With three reception windows available, why crowd into the one with the most restricted waiting space, impeding access through the main entrance? Today, six individuals were packed in, along with two elderly people using walking aids struggling to navigate through. Previously, a double stroller was left there alongside approximately eight people. Basic logic suggests utilizing the alternative reception windows where patients could comfortably wait to speak with staff. The management and receptionists should experience standing there for ten minutes to truly comprehend the issue. Update. Ongoing problem with repeat prescription for essential daily tablets that I've exhausted. The pharmacist directed me to the receptionist, who insisted I require a medication review schedulable only five days later. The practice pharmacist was puzzled about this requirement since the repeat prescription was already established. Communication was impossible due to a two-second phone echo causing every spoken word to repeat, making concentration unattainable. Complete chaos. Still pointlessly queuing in the tiny entrance while keeping other reception windows closed. The repeatedly opening and closing door frequently fails to open when attempting to exit. Reply to below. This constitutes feedback, no additional form is necessary. Feel free to copy and paste this onto your feedback form if that's what's required to gain attention.
I tried scheduling an appointment for my elderly grandmother this morning, and while they initially booked the slot, the doctor unexpectedly called in sick. My grandmother urgently requires medical..
Handsworth Wood Medical Centre
Taylorxoxo X.
Absolutely terrible medical practice! I failed to make my child's vaccination appointment, and now I'm told I must wait 3 weeks for a new slot. By the time we get seen, he'll have already missed the..
Handsworth Wood Medical Centre
Jannath w.
How am I supposed to schedule an appointment with their absolutely terrible booking system? I've been attempting to set up an appointment for over a month now, and I'm still unable to do so. I'm..
Handsworth Wood Medical Centre
Ventura E.
I visited Dr. Marco Branco at the medical clinic and was genuinely impressed by the exceptional care I received. I want to emphasize how attentive he was while listening to my medical concerns. He..
Handsworth Wood Medical Centre
TESFAY H.
The customer service here is abysmal, and their professionalism is non-existent. The owner or manager, Raj, treats customers terribly. I strongly advise against visiting this place. They ruined my..
Handsworth Wood Medical Centre
Raj K.
During my recent medical visit, the staff went above and beyond to make my experience smooth and convenient. Bal at the reception was incredibly supportive, helping me schedule my blood test right..
Handsworth Wood Medical Centre
keith b.
Totally unhelpful NOOOOOOOOOOOOOOOO
Handsworth Wood Medical Centre
sexyd s.
The employees demonstrate exceptional courtesy and expertise. As is typical with medical practices, there is a waiting period, which is completely understandable and not a drawback.
Handsworth Wood Medical Centre
Leader S.
I've been a patient at this medical practice for over two decades. Recently, the quality has deteriorated significantly and the facility appears neglected. Although I've relocated, I continued my..
Handsworth Wood Medical Centre
Soupdragonism S.
It's absurd that countless patients are compelled to squeeze into a cramped reception area, dodging an automatic door that incessantly swings open and shut. With three reception windows available,..
Handsworth Wood Medical Centre
Steven H.
My spouse and I successfully booked same-day consultations. She met with a general practitioner while I consulted a pharmacist. Both encounters were productive. The medical facility appears to have..
Handsworth Wood Medical Centre
maryam m.
This surgical practice is absolutely terrible and I cannot stress enough how much I advise against using them. My husband desperately needed this medical appointment scheduled for 11am, and he made..
Handsworth Wood Medical Centre
christina n.
The recently implemented system clearly requires refinement. I wonder if anyone ever reviews these recorded interactions. It seems quite apparent that the documentation would reveal how patients are..
Handsworth Wood Medical Centre
Sukhwinder D.
The medical practice has a mix of staff quality, but my experience was largely positive. Paula in Reception was exceptional - incredibly helpful, kind, and went out of her way to ensure my child..
Handsworth Wood Medical Centre
SINGHUNIT1 S.
I'm utterly frustrated with this medical practice. When attempting to schedule an appointment for my wife, I was dismissively told no slots were available and was simply advised to visit the walk-in..
Handsworth Wood Medical Centre
Charmain H.
I walked into the medical office seeking guidance, and they handed me a form. When I explained that I have dyslexia and require assistance, their response was that no staff member was available to..
Handsworth Wood Medical Centre
Kevin R.
You'll need to keep pace with their well-organized operation and streamlined processes.
Handsworth Wood Medical Centre
SHEEBA M.
I've been unable to secure a general practitioner appointment despite multiple attempts. Each time I call, I'm told the schedule is completely booked. I wasted two hours of my morning waiting on the..
Handsworth Wood Medical Centre
Ruksana K.
Absolute chaos at this so-called medical facility. Every single time I've tried to book an appointment, I'm stuck beyond number 30 in the phone queue. They insist you can only schedule by calling in..
Handsworth Wood Medical Centre
Tania R.
Absolutely dreadful experience. Whenever I attempt to schedule appointments, the staff insist I use the online booking system, but when I try the NHS app, it redirects me to call the GP directly...
Handsworth Wood Medical Centre
Chéri C.