SS

Soupdragonism S. 2 years ago • From Google

Rating

Bad

Cramped Waiting Area Makes Clinic Visit Miserable

It's absurd that countless patients are compelled to squeeze into a cramped reception area, dodging an automatic door that incessantly swings open and shut. With three reception windows available, why crowd into the one with the most restricted waiting space, impeding access through the main entrance? Today, six individuals were packed in, along with two elderly people using walking aids struggling to navigate through. Previously, a double stroller was left there alongside approximately eight people. Basic logic suggests utilizing the alternative reception windows where patients could comfortably wait to speak with staff. The management and receptionists should experience standing there for ten minutes to truly comprehend the issue. Update. Ongoing problem with repeat prescription for essential daily tablets that I've exhausted. The pharmacist directed me to the receptionist, who insisted I require a medication review schedulable only five days later. The practice pharmacist was puzzled about this requirement since the repeat prescription was already established. Communication was impossible due to a two-second phone echo causing every spoken word to repeat, making concentration unattainable. Complete chaos. Still pointlessly queuing in the tiny entrance while keeping other reception windows closed. The repeatedly opening and closing door frequently fails to open when attempting to exit. Reply to below. This constitutes feedback, no additional form is necessary. Feel free to copy and paste this onto your feedback form if that's what's required to gain attention.

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