Handsworth Wood Medical Centre
Soupdragonism S. 2 years ago • From Google
Bad
Cramped Waiting Area Makes Clinic Visit Miserable
It's absurd that countless patients are compelled to squeeze into a cramped reception area, dodging an automatic door that incessantly swings open and shut. With three reception windows available, why crowd into the one with the most restricted waiting space, impeding access through the main entrance? Today, six individuals were packed in, along with two elderly people using walking aids struggling to navigate through. Previously, a double stroller was left there alongside approximately eight people. Basic logic suggests utilizing the alternative reception windows where patients could comfortably wait to speak with staff. The management and receptionists should experience standing there for ten minutes to truly comprehend the issue. Update. Ongoing problem with repeat prescription for essential daily tablets that I've exhausted. The pharmacist directed me to the receptionist, who insisted I require a medication review schedulable only five days later. The practice pharmacist was puzzled about this requirement since the repeat prescription was already established. Communication was impossible due to a two-second phone echo causing every spoken word to repeat, making concentration unattainable. Complete chaos. Still pointlessly queuing in the tiny entrance while keeping other reception windows closed. The repeatedly opening and closing door frequently fails to open when attempting to exit. Reply to below. This constitutes feedback, no additional form is necessary. Feel free to copy and paste this onto your feedback form if that's what's required to gain attention.
I've consistently experienced exceptional support from the medical staff at the clinic, with Dr. Talha Malik standing out in particular. His clinical expertise is remarkable, and he demonstrates..
Handsworth Wood Medical Centre
Ameer A.
A complete disaster from start to finish - incompetent medical staff, terrible front desk, and disorganized management. The entire experience feels more like a run-down second-hand store than a..
Handsworth Wood Medical Centre
Yusuf M.
Their customer service is consistently unresponsive. Whenever I actually manage to get through to someone, they invariably claim no available appointment slots are open.
Handsworth Wood Medical Centre
Isabella v.
This establishment desperately requires immediate closure due to the shockingly incompetent and discourteous front desk staff. The management urgently needs to overhaul their personnel and..
Handsworth Wood Medical Centre
Raj K.
During my recent medical visit, the staff went above and beyond to make my experience smooth and convenient. Bal at the reception was incredibly supportive, helping me schedule my blood test right..
Handsworth Wood Medical Centre
Neelam B.
I'd assign a zero rating if the system allowed it. Completely unsatisfactory. After enduring a two-hour wait to receive communication, I was merely offered another link, which, upon attempting to..
Handsworth Wood Medical Centre
Sash C.
The front desk employees display a complete lack of empathy and demonstrate extremely discourteous and insensitive behavior.
Handsworth Wood Medical Centre
Mansueki M.
Staff are extremely unhelpful, impossible to get an appointment, and they show complete disregard for the needs of our local residents in the Handsworth and Handsworth Wood area.
Handsworth Wood Medical Centre
A R.
I'm convinced that EVERY SINGLE STAFF MEMBER lacks compassion, proper patient care, and professional courtesy. Scheduling an appointment is incredibly challenging, and even if you manage to secure..
Handsworth Wood Medical Centre
Google G.
Terrible facility for those seeking wellness or hoping to survive their surgical procedure. You're essentially gambling with your life by choosing to register here. I wish there was a zero-star..
Handsworth Wood Medical Centre
Steven H.
My spouse and I successfully booked same-day consultations. She met with a general practitioner while I consulted a pharmacist. Both encounters were productive. The medical facility appears to have..
Handsworth Wood Medical Centre
Jasvinder B.
This medical practice is absolutely appalling and desperately needs to be shut down. I'm convinced my elderly mother wouldn't have survived if I hadn't transferred her care elsewhere. Their shocking..
Handsworth Wood Medical Centre
Jaratta J.
I've been attempting to reach this general practitioner for nearly three weeks, constantly encountering a phone queue that perpetually shows "over 30" people ahead of me. I press the button to..
Handsworth Wood Medical Centre
Dolapo A.
This medical screening facility is absolutely terrible, particularly for immigration-related examinations. Their X-ray process seems designed to generate unfavorable outcomes, and the medical staff..
Handsworth Wood Medical Centre
Dorrette H.
They've implemented a new system requiring form submission, but every attempt I make to complete it fails due to postcode entry issues. At one point, they claimed my phone number was problematic,..
Handsworth Wood Medical Centre
Ryan S.
I initially reached out when my symptoms first appeared and was placed in a seemingly endless phone queue that was never answered. For a fortnight, I persisted in my attempts to contact them,..
Handsworth Wood Medical Centre
Faisal K.
This general practitioner is the worst in the entire UK. They put you on hold for over 30 minutes and then make you wait an additional hour without scheduling an appointment. As a result, we are..
Handsworth Wood Medical Centre
A A.
Complete disaster of a medical office, I'm desperately attempting to find another provider. They're so indifferent that you'd practically need to be hemorrhaging on their waiting room floor before..
Handsworth Wood Medical Centre
Chéri C.
I tried scheduling an appointment for my elderly grandmother this morning, and while they initially booked the slot, the doctor unexpectedly called in sick. My grandmother urgently requires medical..
Handsworth Wood Medical Centre
SINGHUNIT1 S.
I'm utterly frustrated with this medical practice. When attempting to schedule an appointment for my wife, I was dismissively told no slots were available and was simply advised to visit the walk-in..
Handsworth Wood Medical Centre
Ess K.