Longfield Medical Centre
Catherine C. 4 years ago • From Google
Bad
Cruel parking fine destroys cancer patient's dignity
I observe the parking camera enforcers, who operate like thugs, lack any semblance of human decency or empathy, caring solely about extracting money at any cost. Their response to my situation—forgetting to input my vehicle registration while undergoing frequent, critical medical blood tests—was heartless. Despite my serious medical condition causing medication side effects like anxiety, confusion, and memory impairment, and the receptionist being fully aware of my circumstances, these ruthless individuals showed no compassion. When I provided proof of my condition, their only concession was reducing the £100 fine to £20, insisting that my medical situation was irrelevant and no excuse for not following their parking regulations. Since when does having cancer warrant being penalized? I refuse to pay them a single penny and intend to file a complaint with the Equalities Minister under disability discrimination laws. It's noteworthy that the staff have now added signage at the entrance, reception, and pharmacy—something they never did when the cameras were reactivated. After enduring the hardships of standing in rain during COVID, with elderly patients in wheelchairs suffering in freezing conditions, the least they could have done was provide clear notification. If there were an award for inhumanity, CIVIL ENFORCEMENT would undoubtedly win gold.
The service was utterly deplorable, showing zero empathy for the patient's needs. The pharmacy dragged out my medication dispensing for over a week, when it should have been completed in just a few..
Longfield Medical Centre
Joy L.
Saw a substitute physician on a weekend afternoon. The experience was absolutely delightful, and I extend my sincere gratitude to Dr. Dowler.
Longfield Medical Centre
Janet W.
Can't comprehend the claim about being open all day for appointments without the early morning scramble? I've been attempting to secure a slot all week, desperately logging in at precisely 8:00 AM,..
Longfield Medical Centre
Corinna S.
Absolutely terrible experience. The front desk staff display an appalling lack of professionalism and courtesy. They completely disregard patient concerns and force everyone to use an online booking..
Longfield Medical Centre
John G.
Accessed Patchs around 8:30 AM. Seemingly processed within 4 minutes. Consultation scheduled for 10:50 was completed by 11:00. Incredibly professional team.
Longfield Medical Centre
Elcie D.
I've been a patient at Longfield for years, and their online booking system for patches is fantastic - I've even managed to get my elderly father comfortable using it. The telephone consultations..
Longfield Medical Centre
Luke C.
Completely terrible medical procedure, impossible to schedule a consultation. The front desk staff are discourteous and provide zero assistance whatsoever.
Longfield Medical Centre
alan j.
Scheduling a consultation is extremely challenging.
Longfield Medical Centre
Aamina P.
Excellent medical staff, but the front desk personnel are incredibly unpleasant. It's puzzling why they seem so irritable and hostile.
Longfield Medical Centre
Graham D.
The initial experience with this surgery in 2021 was positive. However, the introduction of the online Patchs booking system has led to a decline in service quality. It would be beneficial for the..
Longfield Medical Centre
Elizabeth (.
I battled a devastating stomach infection that plagued me for an extended period. My symptoms were debilitating - fainting spells, intense nausea, complete immobility, and an inability to consume..
Longfield Medical Centre
christine o.
Throughout a deeply concerning four-month period, the medical professionals at Longfield have provided me with exceptional care and reassurance. While scheduling appointments can sometimes be..
Longfield Medical Centre
Nicky G.
Utterly appalling service from start to finish. I shelled out money for a medical certificate for a firearm permit, and they botched the paperwork completely. I have email evidence where they openly..
Longfield Medical Centre
PMD
For older patients this practice is 100% unhelpful. Follow up care is non-existent. Never get to see same GP twice. ..if you get in at all. They use 111 option way too much. Hospital follow up..
Longfield Medical Centre
Tina T.
Used the Patchs system at 10am after missing the 7am slot again today due to health issues, ironically. However, I logged my issue and indicated preference for phone or face-to-face appointment,..
Longfield Medical Centre
Lynn C.
Today, I reached out to Longfield Medical Centre to register as a temporary patient while experiencing significant health challenges during my stay in the area. I am incredibly grateful to the staff..
Longfield Medical Centre
Jan (.
Transferred to this medical practice on April 24. I cannot emphasize enough how poorly patients are treated here. I struggle with significant visual, auditory, and movement impairments. The online..
Longfield Medical Centre
mervyn h.
Went with my spouse to get her coronavirus vaccination at a new location. She praised the staff's professionalism, but the parking situation was frustrating. I received a ticket because the time..
Longfield Medical Centre
Andrew P.
Patchs is an absolute disaster. Their communication system is completely dysfunctional, with wait times stretching to an unbelievable 140 minutes just to reach a receptionist (heaven help anyone..
Longfield Medical Centre
A L.
If I could, I would give this surgery zero stars. This is arguably the most abysmal medical practice in the entire country! It appears these profit-driven individuals are solely focused on..
Longfield Medical Centre
Ben E.