TT

Tracy T. 5 years ago • From Google

Rating

Bad

Cruel receptionist ruined mom's birthday lunch

Absolutely appalled that a front desk employee caused my mother to break down in tears on her special day! The pharmacy was missing crucial items from my father's prescription, and when she attempted to resolve the issue while we were out, she was callously informed that being out meant she wasn't homebound and thus unqualified for prescription delivery. My parents are both wheelchair-dependent, and my sister and I had taken them out for a birthday lunch to mark her 74th celebration! It is outrageous that an unqualified receptionist would presume to judge my mother's disability status, especially given her severe chronic arthritis and open ulcerations on both legs - is this person a certified medical expert?

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