SS

Sian S. one year ago • From Google

Rating

Bad

Curly-Haired Receptionist Gave Me the Runaround

The hefty woman with short, tight curls and spectacles was utterly useless! I visited the clinic to discuss my son's medication requirements for his Autism, only to be informed I needed an appointment, with no available slots. When I returned this morning, I was told the issue was already in the system and could be processed immediately. What an absolute squandering of my time and the time of others who waited in line for appointments yesterday and today. It's obvious she requires significant retraining and seems to take perverse pleasure in denying people's requests without even examining their needs or circumstances. You, madam, are a drain on people's time and desperately need to learn proper customer service and interpersonal communication. I'd argue a nightclub bouncer would be more compassionate and helpful than your current approach to assisting patients!

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