LS

Lisa S. 3 years ago • From Google

Rating

Bad

Customer Support Nightmare After Hours

The wait to connect with a representative is excruciatingly prolonged, and there's a high chance they'll abruptly disconnect the call, feigning communication issues. Even when you manage to speak with someone, they provide inaccurate guidance and consistently ignore email correspondence, despite initially offering their contact details. I recognize they might be overwhelmed, but the level of customer service is truly unacceptable.

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