CA

Christina A. 2 years ago • From Google

Rating

Bad

Dad's Urgent Care Fell Apart

Zero stars would be too generous. My elderly father, aged 99, who had just been released from hospital after hip surgery, urgently required medical attention due to developing a urinary tract infection. Despite a recommendation from 111 for an immediate consultation on Monday, the medical practice flatly refused to provide a visit. The appointment they subsequently scheduled for Tuesday was also not honored, leaving my father in extreme distress and significantly disoriented. It wasn't until Tuesday evening that he finally received antibiotics, which were prescribed by 111 after the surgery completely failed to examine him. The entire situation was utterly appalling and unacceptable.

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