The Old Court House Surgery

Terrible experience. The medical personnel, including physicians, were completely unaccommodating. As a result, I decided to switch healthcare providers within just a few weeks of being at this..

Are medical professionals incapable of punctuality on Mondays? My scheduled consultation started a full 40 minutes later than planned. Moreover, the physician seemed intent on hurrying me through..

I visited this medical practice after my previous clinic shut down, and once was more than enough! I sought mental health assistance, having battled ongoing psychological challenges, particularly in..

I recognize the practice is hectic, but most of the general practitioners here lack a personal touch. I was informed I only have a 5-minute slot, so I should just get on with it!! You're merely a..

Secured a last-minute consultation as a visiting patient on short notice. Received a warm greeting and swiftly completed the necessary paperwork. Impressive administrative efficiency, comfortable..

Steer clear of this medical practice - scheduling an appointment is an absolute nightmare. Whether it's for myself or my child, you're looking at a two-week lead time, and trying to get through on..

Extremely useful and supportive

The medical staff are competent, but the front desk could improve their customer service approach.

I've spent a week attempting to schedule an appointment via phone, which is apparently the sole booking method per the receptionist. Despite making around fifty calls daily, I've been completely..

I registered with this surgery a month ago, being new to the area and needing blood pressure tablets. A local pharmacy urgently advised me to use 911.nhs.uk to request an emergency supply and..

Exceptional swift medical attention, carried out with utmost safety and professionalism. Kathleen, the daytime nurse, went above and beyond to ensure my comfort. Truly top-tier service that deserves..

While you might not consistently consult with the identical general practitioner, the staff remain consistently supportive. I recommend utilizing the MyGP application for appointment scheduling,..

Dr. Monika Nawrocka is undoubtedly the most exceptional physician I've encountered. When I was in a critically poor condition, she personally visited my residence and ardently advocated for my..

The HelpDesk team is absolutely terrible - their staff are completely incompetent and never follow through on scheduled phone consultations. I wasted nearly two hours waiting around, and it's clear..

I was braced for disappointment based on the many concerning stories about medical practices in the United Kingdom, yet this particular surgery has completely defied my expectations. Their..

Exceptional medical staff across all roles - from physicians to nursing team to front desk personnel. Truly top-notch professionals who provide outstanding care and service.

Delighted to share that I've finally distanced myself from this subpar establishment. Describing my experiences would be an exhausting endeavor. The details are too complex to fully articulate. Only..

Dealing with a foot infection as a diabetic patient was challenging. After consulting my doctor on February 20th following the initial issue on the 18th, I had blood tests on the 23rd...

Extremely disappointing customer service experience

Dr. Jones demonstrated exceptional compassion during our consultation, providing me with ample opportunity to express myself while genuinely listening. Her attentive approach made me feel truly..