CA

Chris A. one year ago • From Google

Rating

Bad

Dangerous delay nearly cost me my life

If I could rate this zero, I absolutely would. I've phoned the practice multiple times on Monday seeking an urgent appointment or a telehealth consultation because I was extremely unwell. The reception staff were completely unhelpful, offering only a follow-up slot a week later. Ultimately, I was forced to visit the emergency department, where doctors diagnosed me with an extremely serious infection and sepsis, resulting in a two-day hospital stay. Congratulations, Wells Park, on providing such abysmal medical care and potentially endangering patient health.

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