NB

Nathan B. 2 years ago • From Google

Rating

Bad

Dangerous delay threatens patient's critical heart medication

Absolutely appalling!! As a new patient relying on a complex regimen of four heart medications that are critical to my survival, I decided to proactively check on my prescription status. When I called to confirm it would be ready in three days, before my current supply runs out, the receptionist informed me that the in-house pharmacist must first review the prescription. They'll be available Wednesday, and then it requires an additional 48-hour processing period, meaning the medication won't be ready until Friday or Saturday. The problem? I'm completely out of tablets by Thursday. I am absolutely enraged!!!! The moment I obtain these essential medications, I'll be transferring my care to Colville Health Centre.

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