KP

Kreena P. 2 years ago • From Google

Rating

Bad

Dangerous delays and dismissive staff

This medical practice is absolutely terrible. My children's health has been put at risk twice due to their incompetence. First, they completely ignored my 2-year-old daughter's serious symptoms, dismissing her fever and vomiting as a simple stomach bug, when she actually had a severe infection that could have been prevented with proper medical attention. Then, when I urgently needed an inhaler prescription for my 5-year-old son, I was told to return at 4 PM, only to find it wasn't ready. The receptionist's response was disgraceful, blaming the earlier staff member and making excuses about emergency patients - despite me arriving at 8:30 in the morning. Getting an appointment for my child seems practically impossible, and their reception staff are incredibly unprofessional and discourteous. I am beyond frustrated with the substandard care and attitude of this surgery.

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