Priory Fields Surgery

They claim to comprehend mental health, but that's completely false. If they truly understood, they wouldn't dismiss patients or abruptly end phone calls. As someone with EUPD, I've been cut off..

I've consistently gotten valuable guidance from their team. While scheduling an appointment previously required patience, they've recently enhanced their digital platform with a streamlined online..

Abandoned me without medication, completely unresponsive to my urgent medical needs!

I've been a patient at this medical practice for quite some time, and their scheduling process is absolutely abysmal. Attempting to book an appointment via telephone is equally frustrating. My..

Unwelcoming and discourteous front desk personnel significantly detract from the overall quality of care at this medical facility.

The reception personnel are absolutely dreadful - discourteous, brusque, and completely lacking in compassion! While the medical professionals at this practice have been excellent during my..

The medical staff appear compassionate and genuinely want to assist when communication occurs. However, securing an in-person appointment has become incredibly challenging. While telephone..

I'm dealing with a cancer diagnosis and needed to complete an insurance document. Initially, the medical practice assured me there would be no charge for assistance. However, upon submitting the..

The pre-recorded message you're forced to endure before accessing any options is excessively lengthy. Certainly, discussing COVID and online services is important, but anyone could craft a script..

Compassionate medical professionals who genuinely care. The front desk can be challenging to reach, but the staff are approachable and communicative. There's room for improvement in their internal..

COMING HERE COULD ENDANGER YOUR EXISTENCE From the people I've encountered, this medical practice used to be excellent but has seriously deteriorated I was labeled as irrational for seeking..

Contacting the medical practice by phone has become utterly frustrating. I've spent entire afternoons repeatedly dialing, only to be forced to physically visit the office and speak with a..

Spent nearly an hour on hold, and still no one has responded. Attempted to register for Ask My G.P., but the procedure is anything but simple. I'm still struggling to figure out how to even use this..

The medical practice consistently misplaces blood tests and specimens, leading to significant frustration and additional work for patients. Definitely not an efficient or smooth service, especially..

Extremely compassionate and supportive.

They dispatch appointment reminders for medical consultations, but consistently fail to answer calls and routinely claim my primary care physician is unavailable, especially on Fridays. Their..

I consistently receive prompt service and find the digital platform straightforward to navigate, which is particularly helpful given the current challenges facing the National Health Service.

The online automated system is completely unsuitable for seniors. Where are the actual human representatives? People, including patients and their loved ones, desire genuine human interaction, not..

I've attempted multiple times to contact a receptionist by phone for my Mother, only to be met with an automated system pushing me towards online services. When I try to bypass this, I'm left..

You visit a medical professional when something is troubling you. As a mother, you bring your child because you're worried. If you're a parent fortunate enough to encounter DANIEL, prepare..