Priory Fields Surgery
Nat W. one year ago • From Google
Bad
Dangerous dismissive care with heart issues
COMING HERE COULD ENDANGER YOUR EXISTENCE From the people I've encountered, this medical practice used to be excellent but has seriously deteriorated I was labeled as irrational for seeking medical help and was told I had psychological issues, with no diagnostic tests performed. The staff demonstrate complete indifference, seemingly only present to clock hours and collect their paycheck - truly the absolute worst experience. I was repeatedly dismissed regarding a health concern, ultimately spending £20 in another country to obtain a proper diagnosis, which confirmed a genuine and potentially serious condition. The staff's negligence is unparalleled - I'm convinced a random bartender would provide more competent medical advice. AVOID THIS PRACTICE AT ALL COSTS If you're registered here, switch surgeries immediately, without hesitation. I was patronizingly told I was "too young" for the condition I later had professionally diagnosed. The staff spoke to me condescendingly due to my foreign-sounding surname and even asked if I needed a translator, despite communicating fluently in English the entire time. I arrived with critical heart-related symptoms, only to be dismissed and branded as mentally unstable. COMING HERE COULD ENDANGER YOUR EXISTENCE
Spent nearly an hour on hold, and still no one has responded. Attempted to register for Ask My G.P., but the procedure is anything but simple. I'm still struggling to figure out how to even use this..
Priory Fields Surgery
iv f.
The personnel and medical professionals here are incredibly friendly and consistently eager to assist. I cannot express my appreciation enough.
Priory Fields Surgery
Nathan A.
Utterly appalling. Seek out a healthcare professional who can provide assistance, as I've been stuck in limbo for 7 weeks without medication. It's impossible to communicate with anyone, and on the..
Priory Fields Surgery
Andy T.
What used to be an exceptional medical practice has steadily deteriorated into a subpar experience. The phone lines are perpetually unanswered, and booking an appointment has become an arduous task..
Priory Fields Surgery
Bina W.
Living with intricate medical challenges, I've found that the surgical approach has effectively addressed my specific requirements. Throughout my experiences, the care I've received has consistently..
Priory Fields Surgery
Gareth E.
A welcoming clinic Spacious reception space
Priory Fields Surgery
Lilian C.
The personnel and physicians here are incredibly supportive, friendly, and well-informed. I've consistently found that scheduling and wait times are remarkably efficient and never inconvenient.
Priory Fields Surgery
Jenna G.
The reception personnel are absolutely dreadful - discourteous, brusque, and completely lacking in compassion! While the medical professionals at this practice have been excellent during my..
Priory Fields Surgery
Luke J.
I've consistently gotten valuable guidance from their team. While scheduling an appointment previously required patience, they've recently enhanced their digital platform with a streamlined online..
Priory Fields Surgery
Olivia M.
Wonderful employees, but it's Friday and I'm dealing with a medical issue, yet their online support is virtually inaccessible with an absurdly brief 1-minute window for assistance. How can anyone..
Priory Fields Surgery
Adam A.
Incredibly frustrating experience where they claimed my prescription was ready without first confirming actual availability with the pharmacy. Their careless approach of sending a pickup..
Priory Fields Surgery
Julie R.
The website claims customers can submit inquiries at any time and expect a response during business hours, but whenever I attempt to contact them outside of standard working hours—whether early..
Priory Fields Surgery
Jason W.
Extremely compassionate and supportive.
Priory Fields Surgery
Joe A.
I've attempted multiple times to contact a receptionist by phone for my Mother, only to be met with an automated system pushing me towards online services. When I try to bypass this, I'm left..
Priory Fields Surgery
Rob A.
What happened to this once-excellent medical practice? It's now become ineffective in managing specific health issues, with general practitioners who seem disinterested in truly hearing their..
Priory Fields Surgery
Saumya S.
Throughout my interactions with this medical facility, I've consistently encountered exceptional care (with one isolated incident that was swiftly and professionally addressed by management). The..
Priory Fields Surgery
Stephan G.
I strongly advise seeking medical care elsewhere. Despite acknowledging the challenges posed by regulatory constraints and financial limitations, I find it inexcusable that the reception staff..
Priory Fields Surgery
Peter H.
The staff consistently provide top-notch assistance, and their digital platform performs exceptionally smoothly.
Priory Fields Surgery
kam b.
I've been stuck waiting on hold for 20 minutes just to get a straightforward answer. For 5 of those minutes, I've been in the first position in the queue, and it's clear they're deliberately trying..
Priory Fields Surgery
Phillip P.
Tried to schedule an appointment through their website as instructed, but the online booking system is completely non-functional. When I called to resolve this, the staff were dismissive and..
Priory Fields Surgery
Gordon L.