King's Medical Centre
Toenail C. 2 years ago • From Google
Bad
Dangerous doctors delay critical medical treatment
I was previously a patient at this surgery, having attended the old Skegby location where all the current GPs once worked. Throughout 2020, I suffered from numerous debilitating symptoms including mouth ulcers, painful skin rashes, recurring infections, and extreme exhaustion. From April to October, I repeatedly sought medical attention, with my symptoms progressively worsening. The doctor consistently claimed uncertainty and performed no meaningful investigations. He merely prescribed steroid tablets for my mouth ulcers, which proved completely ineffective, yet he continued prescribing them and dismissing my concerns. During one appointment, he bizarrely suggested I "might have a deficiency" and should "eat more carrots" - without conducting any actual deficiency tests. After persistent advocacy, another doctor finally referred me to Kings Mill hospital for comprehensive blood work. Meanwhile, my condition deteriorated dramatically, culminating in hospitalization in December 2020. I was unable to walk, experiencing intense muscle spasms and severe dizziness from the slightest movement. The blood tests ultimately revealed severe, long-untreated anaemia - a condition this negligent practice had ignored for months. The hospital successfully treated me, but this entire ordeal could have been prevented had the initial doctor performed basic diagnostic tests. Additionally, years earlier at their previous location, another doctor misdiagnosed a persistent chest infection as asthma, advising me to simply use my inhaler more frequently. Another physician later confirmed the actual chest infection, explaining my prolonged coughing and unusual phlegm. Furthermore, my mother experienced similar dismissive treatment from the same doctor who overlooked my chest infection. Despite experiencing frequent, severe dizziness, she was aggressively told nothing was wrong. Only after persistently demanding a referral was her vertigo finally diagnosed. If you're considering this GP practice, I strongly advise you to look elsewhere. Their medical negligence is truly alarming.
Utterly incompetent medical practitioners
King's Medical Centre
Peter H.
Utterly abysmal customer support at the front desk. Endlessly stuck in phone queue limbo, only to have the call summarily terminated. Your reception telephone operations desperately require a..
King's Medical Centre
Claire L.
I've been attempting to schedule an antidepressant medication review for more than a week. Currently, I'm without my medication and cannot be prescribed a refill until the review is completed. On..
King's Medical Centre
Bailey L.
Overall satisfactory, but certain reception staff members communicate with patients in a condescending manner, displaying incredibly poor etiquette and an appalling lack of respect!! Nevertheless,..
King's Medical Centre
Oznur S.
Completely useless service! Impossible to secure an appointment despite two weeks of persistent attempts. The only response I receive is, "Sorry, we're fully booked today. I'll add you to the..
King's Medical Centre
Pauls R.
Can't get through on the phone - they either ignore calls or disconnect immediately. Takes 3 full days just to process a prescription request... Scheduling an appointment is completely futile, and..
King's Medical Centre
Ismail S.
I've been attempting to contact them since 8:30 AM and haven't been able to connect with anyone. When I finally reached them at 10 o'clock, they informed me that no appointments were available. It's..
King's Medical Centre
Lesley G.
The reception team consistently demonstrates exceptional warmth and competence, displaying genuine kindness and attentiveness. The nursing staff are extraordinary, truly outstanding, highly..
King's Medical Centre
Trev S.
Absolutely phenomenal medical professionals who truly demonstrate exceptional compassion and expertise in patient care.
King's Medical Centre
Mudderz M.
The medical staff are truly exceptional, but the reception team leaves much to be desired. If you're an older patient, I'd highly recommend this practice, but younger individuals might find it..
King's Medical Centre
Amy F.
Scheduling an appointment here is impossible. They instruct you to call when the booking line opens, which is fantastic if you don't have children to get ready for school! Then they suggest going..
King's Medical Centre
Miranda G.
The entire team here is simply exceptional. They demonstrate remarkable empathy and genuine concern in everything they do.
King's Medical Centre
Stephan L.
The experience was adequate, neither exceptional nor particularly disappointing.
King's Medical Centre
Aidenlee W.
Called well over 100 times with zero response or even a chance to get on a waiting list. It's absolutely frustrating that the only time you pick up is late at night when you've got nothing else..
King's Medical Centre
Abby G.
Useless medical staff impossible to schedule with & hostile during phone interactions
King's Medical Centre
Andrew A.
The front desk staff are incredibly discourteous. These wannabe medical professionals attempt to triage patients despite having absolutely no clinical expertise. Heaven forbid you challenge their..
King's Medical Centre
TheSteve0409 T.
Scheduling an appointment here is a nightmare, the front desk personnel are dismissive and unhelpful, making this medical practice a complete farce. They show zero consideration for working..
King's Medical Centre
Marie T.
Absurd practice requiring online scheduling exclusively. I'm switching healthcare providers due to this inconsiderate approach that completely disregards individuals who might struggle with digital..
King's Medical Centre
julie G.
This medical practice is absolutely dreadful, and I should have known better after my previous experience. Despite claiming they don't open until 8:30, you'll find yourself stuck as the 14th person..
King's Medical Centre
Kyraleigh B.
The reception staff at this practice are truly exceptional! Whenever I contact them, they consistently demonstrate empathy and make genuine efforts to accommodate my needs. Considering the current..
King's Medical Centre
Kev G.