Oakfield Surgery
Martin F. 7 years ago • From Google
Bad
Dangerous doctors hiding behind helpful nursing staff
I was a patient at this medical practice for nearly 16 years before relocating, and only now have I realized how substandard Oakfield surgery truly is, especially when compared to healthcare providers who genuinely prioritize patient care. The nursing staff are commendable, but the doctors are shockingly unprofessional. Their communication is abysmal - test results are withheld unless patients persistently follow up. They seem to provide continuity of care only when they fear potential legal repercussions. Their default response is to shift blame, such as when they attempted to hold me responsible for a potentially dangerous prescription error that could have resulted in a harmful double medication dose. They routinely dismiss patient symptoms and then have the audacity to send letters criticizing the patient's conduct. Most egregiously, this is the same practice that once sent a patient home with mere aspirin advice, who tragically died from a heart attack that very afternoon. My unequivocal recommendation is to steer clear of this medical practice at all costs.
The front desk personnel were extremely discourteous and ineffective. The registration process drags on for over a fortnight, with absolutely no regard for patients' time or needs.
Oakfield Surgery
doreen p.
During my appointment at Oakfield Surgery, I was pleasantly greeted by a friendly and accommodating receptionist. The doctor who saw me was compassionate, understanding, and conducted the..
Oakfield Surgery
Sandy B.
I appreciate the receptionist's prompt phone response and swift communication of my message to the doctor. Additionally, I'm grateful to Dr. Zaib for promptly returning my call regarding Barry Breen..
Oakfield Surgery
Lenka H.
Securing an urgent consultation seemed utterly impossible, even for my toddler under two, battling a severe, loud cough and running a high 40-degree fever... Dr. Sajid Zaib casually diagnosed the..
Oakfield Surgery
Asima A.
Absolutely phenomenal team of employees
Oakfield Surgery
Samurai S.
The booking process here is incredibly frustrating. Instead of direct in-person consultations, you're forced to start with a phone appointment, which typically gets scheduled a full week out. After..
Oakfield Surgery
Don S.
What a delightful experience to interact with such a friendly and courteous front desk staff member.
Oakfield Surgery
Tim E.
Despite the significant strain on healthcare services recently, Oakfield Surgery has maintained an outstanding level of care. We consider ourselves fortunate to have Dr. Zaib and Chakraborty as our..
Oakfield Surgery
Owain G.
Their customer support consistently delivers top-notch assistance and is incredibly convenient to reach.
Oakfield Surgery
Jamjarr J.
Not pleased. Living with mental health challenges, I've finally been persuaded by others to seek professional assistance. Given my solitary lifestyle, mustering the motivation to venture outside..
Oakfield Surgery
David M.
I have absolutely no complaints about the service provided. Throughout my entire experience, the practice has consistently delivered top-tier care. At every stage, their approach has been..
Oakfield Surgery
Hannah B.
Excellent experience! The reception staff excel at their job, displaying warmth, politeness, and genuine hospitality. During a previous phone call, I was informed a physician would return my call,..
Oakfield Surgery
Sarah s.
Absolutely cannot overstate how exceptional this surgical procedure was.
Oakfield Surgery
Talia W.
When I desperately tried reaching out for medical guidance, having exhausted all other options to contact a GP surgery, the phone representative's behavior was shockingly unprofessional. Her..
Oakfield Surgery
Oana C.
Excellent general practice medical center Staff performance is top-notch and highly commendable 👍
Oakfield Surgery
kumu E.
The medical team here is truly exceptional - from the physicians to the nursing staff, everyone provides top-notch care and service. Highly recommended! 👍
Oakfield Surgery
A P.
This service is rather disappointing. The registration process is problematic if you're already registered with another general practitioner. My wife doesn't drive, and the surgery is practically..
Oakfield Surgery
James C.
Always had smooth sailing with their medical staff. They've been super accommodating, consistently scheduling appointments for both myself and my kid without any hassle or long wait times.
Oakfield Surgery
Tracey H.
Top-notch care at this medical practice. The front desk staff consistently demonstrate exceptional courtesy and professionalism - they truly deserve more recognition for their challenging role. The..
Oakfield Surgery
Parveen H.
Always fantastic! No lengthy hold times when phoning. Physician return calls are prompt and straightforward. Doctors and entire staff are cordial, courteous, and supportive.
Oakfield Surgery
Food A.