Monarch Medical Centre

I suffered a 6cm ovarian cyst rupture with internal bleeding requiring a blood transfusion and urgent surgery. After visiting A&E and experiencing horrific symptoms (projectile vomiting, diarrhoea,..

I was instructed to make an 8am appointment, and when I called, they scheduled me for 10:20. Upon arrival, they claimed no record of my booking, with the receptionist apparently scheduling it for..

Dr Baskar is truly an exceptional physician. I initially consulted him regarding a foot problem, but he astutely observed that my neck appeared abnormal. As a result, I'm now undergoing a thyroid..

Scheduling an appointment is incredibly challenging. The clinic appears deserted, but they claim to be overwhelmed. The front desk staff are extremely discourteous and unaccommodating! They..

I am utterly let down by how this medical practice has deteriorated, with reception staff displaying zero professionalism - they barely glance up from their computers and fail to even acknowledge..

In September 2023, I went to the medical centre and found it completely devoid of general practitioners. The waiting area was utterly vacant, with only a practitioner present. What happens to the..

Absolutely worthless - if there was a way to rate this lower than the minimum, I'd jump at the chance.

I've been loyal to this medical practice for over two decades, only visiting when absolutely essential. However, the quality of service, professional standards, and patient care have been steadily..

I've encountered the most incompetent general practitioner imaginable. They insist you ring before 10am, but the contact number is perpetually non-functional, and when you attempt to call at 09:55,..

Attempted to contact the medical office but encountered insurmountable communication barriers. Spent a fortnight futilely trying to reach someone, only to find myself in an even more challenging..

Securing a medical consultation here is virtually impossible, regardless of your health condition's urgency or complexity! Attempting to schedule an appointment is an incredibly frustrating..

Pretty average, nothing special.

I'm not receiving treatment at this medical office, but my husband and mother-in-law are patients. I've been attempting to contact them for more than 30 minutes and remain on hold. During previous..

Absolutely revolting and incompetent employees. They nearly caused the death of my dear 24-year-old friend through their callous disregard, completely dismissing her severe pain. Avoid this..

The administrative staff member was exceptionally courteous and managed to secure me a same-day consultation. I'm truly delighted that this is my chosen healthcare provider.

Upon my initial visit to this medical practice, I found myself impressed by the quality of service provided. Securing an appointment with the general practitioner was smooth, and I was welcomed by a..

Basker descended the staircase, speaking loudly, supposedly to assess my back following my surgical procedure. However, he did not conduct any examination and instead retreated upstairs, continuing..

Absolutely the most useless front desk team imaginable. You're limited to phone consultations, only to be informed you must schedule an in-person visit. Whenever you manage to secure an appointment..

Healthcare providers seem hesitant to authorize even standard prescriptions, prioritizing financial savings for their practice. Additionally, the administrative team appears overstaffed, with..

I contacted my GP's office for an emergency inhaler prescription. They informed me it was sent to the doctor for signing. As my asthma worsened and anxiety increased, I visited the surgery to follow..