Allerton Road Medical Centre
A H. 4 years ago • From Google
Bad
Dangerous medical incompetence at local gp surgery
This GP surgery is absolutely dreadful. During one phone consultation about my blood test results, the doctor mistakenly read out another patient's results without verifying my identity. She didn't check my name or date of birth, and I only realized the mistake when she referenced a test I hadn't taken and incorrectly stated my age. When I pointed out the error, she asked for my details, claimed she'd investigate with reception, and then abruptly ended the call without apologizing. On another occasion, an administrative staff member put me on hold while attempting to find a doctor to discuss test results. After a lengthy wait, she disconnected the call. I repeatedly tried to reconnect, and when she finally answered, she put me on hold again and hung up. This forced me to rush to the surgery to get information. The admin staff then told me a nurse would call that afternoon, but no call came. Only after I followed up did a nurse contact me the next day. Additionally, an admin employee emailed my referral to a non-existent email address, preventing the hospital from receiving it or scheduling an appointment. After numerous calls to both the surgery and hospital, I discovered the referral was sent to an email account that had been defunct for years. The standard of care is absolutely unacceptable, and I have zero trust in this practice. I'm immensely relieved that I've moved away and can now register with a different GP.
They couldn't be bothered to modify my information in their system. Scheduling any appointments takes an excessive amount of time. This isn't a professional approach at all. They provided minimal..
Allerton Road Medical Centre
T-Man T.
Phone lines open at 8am, yet by 8:20am the receptionist informed me that all in-person doctor consultations were fully booked. This frustrating situation has persisted for over a week, and I'm..
Allerton Road Medical Centre
shamshair s.
Exceptional team members, incredibly friendly and supportive personnel who go above and beyond to assist customers.
Allerton Road Medical Centre
Hele K.
Breaking news! The comprehensive evaluation has been released, and this facility has received a "good" rating across every single service category.
Allerton Road Medical Centre
TeeJay T.
Limited to community members, straightforward communication with highly skilled medical professionals who possess extensive expertise in their field
Allerton Road Medical Centre
Ebony D.
The staff are generally pleasant and supportive, but one specific physician strikes me as deliberately unaccommodating. Despite bus route changes causing my delayed arrival, I was initially..
Allerton Road Medical Centre
Arvind L.
I am utterly dismayed by the level of care provided. The service fell far short of addressing my medical requirements. They showed a total lack of consideration for my health concerns. My strongest..
Allerton Road Medical Centre
Myro W.
Welcoming and warm front desk staff. Unfortunately, the physician we encountered was not as personable.
Allerton Road Medical Centre
Mary C.
After being a patient here for two and a half years, I'm genuinely disappointed to depart due to relocating outside London. The reception team is absolutely delightful and incredibly supportive,..
Allerton Road Medical Centre
Dimitris G.
The front desk team provides excellent service, but the medical professionals lack compassion and competence. Their bedside manner is severely lacking, and their overall approach to patient care is..
Allerton Road Medical Centre
crise C.
Awful customer support and communication. I'm utterly frustrated by the subpar assistance I encountered. Their response to my medical concerns was completely unacceptable. They showed zero empathy..
Allerton Road Medical Centre
cherrycherry c.
Dr. Leanne, the physiotherapist, provided excellent assistance and support during my treatment.
Allerton Road Medical Centre
S. K.
This medical facility is absolutely terrible in their patient care. Whenever you contact them with critical health concerns, they completely disregard the urgency and dismiss your needs. They..
Allerton Road Medical Centre
Aharon F.
During my appointment with the Diabetic Nurse, I received exceptional guidance, followed by a consultation with Nikki, the Pharmacist. This marked my initial interaction with a pharmacist, and I was..
Allerton Road Medical Centre
1st M.
Goodness, I unexpectedly came across these comments while verifying clinic hours, and they are TERRIBLE, yet I must admit they accurately reflect my personal encounter. Having resided in this..
Allerton Road Medical Centre
Seth K.
Quick and efficient service with minimal wait times. The medical staff are highly competent and professional, demonstrating clear expertise in their field.
Allerton Road Medical Centre
Tom W.
I find it puzzling that some people have shared unfavorable feedback, as my encounters have been nothing short of positive. The administrative personnel and nursing team have consistently..
Allerton Road Medical Centre
Rajan A.
Steer clear of this medical practice, unless you're eager to squander time and drain your emotional reserves. Their incompetence spans prescriptions, diagnoses, and any logistical transfer between..
Allerton Road Medical Centre
Jessica P.
I've been associated with Allerton Road for almost ten years, and I've witnessed remarkable progress. The front desk personnel consistently demonstrate warmth and expertise, and a recent physician I..
Allerton Road Medical Centre
Magda M.
The medical team was incredibly supportive and competent. Dr. Ruth in particular stood out for her exceptional care. I'm truly grateful for their assistance.
Allerton Road Medical Centre
Gleb M.