Barnfield Hill Surgery
VB
Victoria B. 2 years ago • From Google
Bad
My encounter with this medical practice has been profoundly disheartening. Upon settling in Exeter a year ago, I found myself trapped in a bureaucratic limbo between the surgery and the local diabetes center, resulting in a complete absence of vital support that pushed me perilously close to diabetes burnout and nearly fatal consequences. Recently, following a seizure and subsequent doctor's referral to the diabetes center, I was informed that my Type 1 Diabetes wasn't considered the underlying cause, despite experiencing significant ketone elevation and enduring 36 hours of unrelenting full-body tremors. This has perpetuated an infuriating cycle of being shuttled between services, with neither taking responsibility for providing comprehensive care. This pattern has recurred repeatedly, leaving me utterly exhausted and demoralized. It appears the medical staff are more fixated on categorizing my condition than addressing my actual needs, which feels tantamount to systemic neglect and a fundamental breach of professional responsibility. My challenging living circumstances—residing in freezing conditions and surviving under electric blankets since November—have further complicated my health, leading to poor nutrition and minimal physical activity. Despite dedicating nearly seven months to securing a supportive grant and meticulously presenting guidelines and formal complaints, the doctor consistently refused to endorse my efforts. Ultimately, I cannot recommend this surgery, as my experience has comprehensively decimated any remaining confidence in their capacity to deliver even the most basic standard of patient care.
Mariola M.