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Cj C. one year ago • From Google

Rating

Bad

Dangerous medical negligence at mount chambers surgery

MORE ADDED: TO ADD TO THE PREVIOUS- I was compelled to involve the medical ombudsman due to numerous care failures by MC. The Surgery's response was to remove me from their patient list, effectively leaving me without a GP to address my complaint. They claimed to have emailed me, yet despite having three appointments since the supposed email date, I never received it. When I requested confirmation of the email address, I discovered my medical information had vanished from their system. This medical practice is an absolute disaster for the community, and based on other reviews, I'm astounded they're still permitted to operate. December 2023: Denied an appointment for severe depression because it was December, and they only offer emergency slots during this month. Apparently, depression doesn't qualify as an emergency. June 2024: Following this incident, I've experienced several critical health issues, and Mount Chamber has been completely ineffective. Their staff demonstrate the most callous, indifferent attitude imaginable. The receptionist either ignores emails or fails to process referrals. I collapsed on the street last week, unable to obtain medical assistance, becoming so ill that as a 44-year-old mother, I was left struggling to breathe because Mount Chambers has repeatedly failed me. I wasn't considered sick enough for an appointment, and a referral meant to be processed three months ago was overlooked, leaving me off the specialist waiting list. I'm now terrified that my health is deteriorating, and I can't get any help from them. I'm afraid to leave home, fearing another collapse.

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