The Beacon Health Group (Moulsham Lodge)

You consult with a physician via phone and are instructed to contact your local clinic to schedule an in-person appointment. Upon calling, you're informed that another telephone consultation is..

Extremely unclean establishment with discourteous employees. Definitely won't be returning and this visit was a definitive one-time experience.

Terrible service. It seems the practice partners are completely ignoring patient feedback, or simply don't care. Whatever happened to the traditional medical ethos of prioritizing patient welfare?..

If I could assign a rating lower than zero, I would. Throughout my medical experiences, I've encountered many healthcare providers, but this practice stands out as the absolute bottom of the barrel...

During my latest consultation, the physician displayed remarkable compassion and empathy. They've conducted various diagnostic procedures and are actively working to address my health concerns...

Impossible to schedule anything. Every time I try to book a slot, there are zero available times. Extremely frustrating and makes accessing their service completely impractical. Wish they would..

After relocating to Chelmsford, I found myself stuck with this sole medical practice in my area, and the experience has been deeply frustrating. Securing a doctor's appointment is an arduous task...

Utterly unacceptable customer service. I rang this morning at 8am and found myself 30th in line, and by the time I was connected, all available appointments had vanished. I contacted 111 who..

This medical practice has been subpar for an extended period, but there are signs of improvement. The recently implemented scheduling platform allowed me to receive a prompt callback and secure an..

I'd rate this experience a zero if possible. For three weeks, I've been struggling to obtain a recurring medication prescription for my infant.

After relocating recently, I visited this medical practice for the initial consultation. The entire experience was streamlined and prompt, with staff who were incredibly supportive. The front desk..

Absolutely the most dreadful medical practice I've ever encountered! Their front desk staff are appalling and the nursing personnel display an utterly disgraceful demeanor! Zero compassion! How can..

My wife underwent cataract surgery and was provided with a limited supply of prescribed medication, along with a letter for her GP, which we promptly submitted to the Moulsham surgery. After five..

I'm convinced this medical practice is more of a phantom than a real facility. My attempts to secure an appointment, whether for pressing or standard healthcare needs, have been consistently..

I was instructed to schedule a follow-up visit with my physician in six weeks, but securing an appointment has become incredibly challenging. The practice's current system prevents me from calling..

Terrible customer experience with dismissive staff. Medical professionals seem inattentive and ignore patient intake documents. Absolutely unacceptable service quality.

Appalling customer service. Endless time wasted on hold, only to be met with an unhelpful and discourteous representative. Hire additional front desk personnel!! The level of service is completely..

When I arrived for my medical scan, the receptionist greeted me with a hostile demeanor, immediately questioning my lack of a face covering. I promptly presented my exemption card, which was visibly..

Once you secure an appointment and endure the waiting period, everything proceeds smoothly. The standard procedure requires pre-booking medical consultations up to 14 days in advance to obtain a..

These medical professionals are absolutely incompetent - if there was an option below the lowest rating, I'd definitely select it.