MC

Mike C. 4 years ago • From Google

Rating

Bad

Dangerous medical practice failing patients completely

Very serious problems with this medical practice My Mum and brother are patients here. 1. They refused to see my brother (claiming they don't see patients), and later that day we had to call an ambulance for him, resulting in a week-long hospital stay on oxygen. I filed a complaint about his treatment, but the practice manager completely ignored my emails. Communication only resumed after I escalated the complaint to NHS England. 2. They continuously send my brother text messages about booking a spirometry appointment, but when he tries to schedule it, they claim they no longer provide this service (seemingly abandoning most of their medical responsibilities). 3. My mum went in with a painful ear condition affecting her balance and was dismissively told to go to Specsavers. Honestly, what purpose does this medical practice even serve?

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