MM

Mia M. 5 years ago • From Google

Rating

Bad

Dangerous medical practice with zero patient care

If I could award zero rating points, I absolutely would. These individuals seem to have zero concern for human welfare, and it's bewildering how they're permitted to continue practicing. Picture attempting to secure urgent medical assistance during the pandemic, requesting critical referrals and expedited appointments. Being deliberately misled (by both reception staff and physicians) and assured multiple times that your case was marked urgent. Later discovering that everything was actually classified as routine. When confronting DR BASSI via telephone, I was met with dismissive claims about referral submission. Upon calling the number HE personally provided, I was immediately informed no referral had been received. I've already attempted to escalate my concerns to the practice manager, only to be patronizingly told they're doing their absolute best and that I should simply wait. PATIENCE. RECOMMENDED IN THE MIDST OF CLEAR MEDICAL CARELESSNESS. Absolutely disgraceful.

Other reviews for Mildmay Medical Practice