SH

Susan H. 2 years ago • From Google

Rating

Bad

Dangerous mistake puts patient's health at serious risk

I am contemplating filing an official grievance. While seeking urgent antibiotics for a chest infection (confirmed by a practice nurse), my daughter traveled from Billingshurst with her two young children to retrieve medication from the in-practice Day Lewis pharmacy, she was mistakenly handed EYE DROPS!!! How could such an irrelevant medication possibly address a chest infection in a 72-year-old patient???? This represents a dangerous level of sheer incompetence by the medical practice. After being a loyal client for over twelve years, I am now actively seeking alternative healthcare providers.

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