BB

Becca B. one year ago • From Google

Rating

Bad

Dangerous negligence puts patient's life at risk

My sister arrived for her pre-scheduled rabies post-exposure vaccination (booked a week in advance!), only to be told they don't have the vaccine and she should return tomorrow. 1. They apparently allocated the vaccine to someone receiving pre-exposure shots, fully aware that my sister's post-exposure need was significantly more critical. 2. Delaying a post-exposure rabies vaccine by even a single day potentially exposes the patient to developing rabies, a condition that is essentially fatal, and the medical professionals at this clinic should absolutely understand this critical fact. 3. The staff have been completely unhelpful, declining to contact the emergency department to confirm her upcoming visit or acknowledge their own professional negligence. The behavior from the receptionist and entire staff is utterly reprehensible. If I could assign a rating lower than zero stars to this medical practice, I absolutely would.

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