Windmill Surgery

The practice has seriously deteriorated after Dr. Katti's departure. Scheduling an appointment is a nightmare; they insist you call back on Monday because their upcoming week's calendar isn't..

A shockingly unprofessional receptionist with substandard language skills demonstrated complete incompetence during my critical medical situation. Despite suffering from a severe neurological..

The staff here consistently demonstrate compassion, empathy, and genuine concern during every interaction I've experienced.

Ineffective phone system lacks automated guidance for patients, leaving them in limbo with no clear information about their surgery status. Repeatedly dialing and waiting, patients are stuck in an..

Sought out this clinic for a midwife consultation since my regular medical practice appeared indifferent to my needs. The front desk staff were incredibly welcoming, the midwife was outstanding,..

The reception staff demonstrate a complete inability to support patients adequately, showing no remorse or willingness to apologize for their mistakes and subpar service, instead offering dismissive..

I've been their patient for four years, and positive interactions have been extremely rare. I've now decided to switch to a different GP, even though it means a longer drive, just for the..

If I could give a rating lower than 1 or a negative score, I absolutely would for this experience.

I've been thoroughly impressed with their customer support - top-notch assistance all the way! 👍 😃

I've been a patient at Windmill Surgery for several months, and I cannot speak more highly of their services. My husband and I have exclusively experienced positive interactions with this medical..

Despite encountering critical feedback about this medical facility, I can only express my utmost satisfaction. The practice has consistently demonstrated professionalism, treating me with respect..

Attempted to contact customer service repeatedly, but each call resulted in either a busy signal or no response whatsoever.

Could you kindly instruct your front desk staff to refrain from probing about medical concerns? They lack the professional expertise to discuss health matters, and these inquiries are creating an..

These healthcare providers show complete disregard, refusing to see you even when you have a sick infant, instead pushing you to a phone consultation a week out or scheduling an appointment weeks in..

The nursing staff, particularly Karen and Ronnie, demonstrate exceptional compassion and professionalism. Karen especially stood out by providing extraordinary support during a challenging time,..

The quality of this medical practice has drastically deteriorated since Dr. Katti left, though Dr. Gonzales remains excellent. However, securing an appointment has become incredibly..

I recently switched from Walk-in Centre to Windmill based on positive feedback I had read. The service was excellent last year, but things have changed recently. Their phone is now constantly on..

I've visited this place repeatedly, yet they consistently cancel my scheduled visits without providing any valid explanation.

Definitely the most subpar medical practice in Coventry! The majority of the reception staff seem completely disinterested, though a few are genuinely pleasant. However, attempting to secure an..

I've been a patient at this medical practice for more than two years, consistently experiencing wait times of 20 to 30 minutes per appointment, but today's experience was particularly..