RH

Rachel H. 6 years ago • From Google

Rating

Bad

Dangerous pharmacy fails to provide critical child's inhaler

Steer clear of this place if your family's well-being matters to you!!! They consistently botch critical repeat prescriptions for my daughter's inhaler - resulting in her being without medication for a full week while the pharmacy and doctors engage in pointless back-and-forth. This week, the pharmacy submitted the inhaler refill request on Monday (with a dated fax as evidence! but seriously, a FAX?!?! in 2019!!) and here we are on Friday with NOTHING. The receptionists display complete indifference. Their policy claims 48-hour turnaround, but they NEVER actually meet that standard. When children's respiratory medication is involved, their negligence is not just frustrating—it's downright LIFE-THREATENING!!! Last month, the pharmacy took mercy on us and provided an emergency inhaler to bridge the gap. I don't think they've managed to get a single prescription right yet. ABSOLUTELY ABYSMAL SERVICE.

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