Longfield Medical Centre
A L. 2 years ago • From Google
Bad
Dangerous surgery kills patients through negligence and greed
If I could, I would give this surgery zero stars. This is arguably the most abysmal medical practice in the entire country! It appears these profit-driven individuals are solely focused on generating revenue through their pharmacy. They've clearly invested heavily in expanding the pharmacy, completely neglecting improvements to general practitioner services. Their greed is so extreme that they've converted the waiting area into pharmacy space, leaving patients with barely any room to sit while awaiting treatment. Elderly patients are treated with utter contempt. They have virtually no chance of securing an appointment due to their limited internet access, and their health concerns are consistently overlooked. A cherished friend tragically passed away due to their negligence. We discovered in her medical records that a local NHS service had alerted the surgery about her dangerously low blood pressure, but they couldn't be bothered to acknowledge this critical information. Consequently, they continued prescribing high blood pressure medication, which left her disoriented and caused two devastating falls that ultimately resulted in her death. Despite having supposed 'medication reviews' conducted via telephone, no one actually examined her records. They recklessly continued prescribing medication without even checking her blood pressure at the surgery. Her family repeatedly requested in-person appointments, but these heartless staff continue using COVID as an excuse to avoid face-to-face consultations. Their new automated system is completely dysfunctional! How can artificial intelligence possibly assess a patient's need to see a doctor? The receptionists are absolutely deplorable. How many more patients must die or suffer severe health complications before the Care Quality Commission intervenes and shuts down this dangerous practice? I implore you, if you've experienced negative treatment here, do not remain silent. They must be reported!! Healthwatch.co.uk provides excellent support for initiating complaints. Just reading the horrific experiences shared in these reviews demonstrates that this surgery is fundamentally unfit for purpose and requires urgent intervention before more innocent lives are needlessly endangered!!
The service was utterly deplorable, showing zero empathy for the patient's needs. The pharmacy dragged out my medication dispensing for over a week, when it should have been completed in just a few..
Longfield Medical Centre
Joy L.
Saw a substitute physician on a weekend afternoon. The experience was absolutely delightful, and I extend my sincere gratitude to Dr. Dowler.
Longfield Medical Centre
Janet W.
Can't comprehend the claim about being open all day for appointments without the early morning scramble? I've been attempting to secure a slot all week, desperately logging in at precisely 8:00 AM,..
Longfield Medical Centre
Corinna S.
Absolutely terrible experience. The front desk staff display an appalling lack of professionalism and courtesy. They completely disregard patient concerns and force everyone to use an online booking..
Longfield Medical Centre
John G.
Accessed Patchs around 8:30 AM. Seemingly processed within 4 minutes. Consultation scheduled for 10:50 was completed by 11:00. Incredibly professional team.
Longfield Medical Centre
Elcie D.
I've been a patient at Longfield for years, and their online booking system for patches is fantastic - I've even managed to get my elderly father comfortable using it. The telephone consultations..
Longfield Medical Centre
Luke C.
Completely terrible medical procedure, impossible to schedule a consultation. The front desk staff are discourteous and provide zero assistance whatsoever.
Longfield Medical Centre
alan j.
Scheduling a consultation is extremely challenging.
Longfield Medical Centre
Aamina P.
Excellent medical staff, but the front desk personnel are incredibly unpleasant. It's puzzling why they seem so irritable and hostile.
Longfield Medical Centre
Graham D.
The initial experience with this surgery in 2021 was positive. However, the introduction of the online Patchs booking system has led to a decline in service quality. It would be beneficial for the..
Longfield Medical Centre
Elizabeth (.
I battled a devastating stomach infection that plagued me for an extended period. My symptoms were debilitating - fainting spells, intense nausea, complete immobility, and an inability to consume..
Longfield Medical Centre
christine o.
Throughout a deeply concerning four-month period, the medical professionals at Longfield have provided me with exceptional care and reassurance. While scheduling appointments can sometimes be..
Longfield Medical Centre
Nicky G.
Utterly appalling service from start to finish. I shelled out money for a medical certificate for a firearm permit, and they botched the paperwork completely. I have email evidence where they openly..
Longfield Medical Centre
PMD
For older patients this practice is 100% unhelpful. Follow up care is non-existent. Never get to see same GP twice. ..if you get in at all. They use 111 option way too much. Hospital follow up..
Longfield Medical Centre
Tina T.
Used the Patchs system at 10am after missing the 7am slot again today due to health issues, ironically. However, I logged my issue and indicated preference for phone or face-to-face appointment,..
Longfield Medical Centre
Lynn C.
Today, I reached out to Longfield Medical Centre to register as a temporary patient while experiencing significant health challenges during my stay in the area. I am incredibly grateful to the staff..
Longfield Medical Centre
Jan (.
Transferred to this medical practice on April 24. I cannot emphasize enough how poorly patients are treated here. I struggle with significant visual, auditory, and movement impairments. The online..
Longfield Medical Centre
mervyn h.
Went with my spouse to get her coronavirus vaccination at a new location. She praised the staff's professionalism, but the parking situation was frustrating. I received a ticket because the time..
Longfield Medical Centre
Andrew P.
Patchs is an absolute disaster. Their communication system is completely dysfunctional, with wait times stretching to an unbelievable 140 minutes just to reach a receptionist (heaven help anyone..
Longfield Medical Centre
A L.
If I could, I would give this surgery zero stars. This is arguably the most abysmal medical practice in the entire country! It appears these profit-driven individuals are solely focused on..
Longfield Medical Centre
Ben E.