Longfield Medical Centre
A L. 2 years ago • From Google
Bad
Dangerous surgery kills patients through negligence and greed
If I could, I would give this surgery zero stars. This is arguably the most abysmal medical practice in the entire country! It appears these profit-driven individuals are solely focused on generating revenue through their pharmacy. They've clearly invested heavily in expanding the pharmacy, completely neglecting improvements to general practitioner services. Their greed is so extreme that they've converted the waiting area into pharmacy space, leaving patients with barely any room to sit while awaiting treatment. Elderly patients are treated with utter contempt. They have virtually no chance of securing an appointment due to their limited internet access, and their health concerns are consistently overlooked. A cherished friend tragically passed away due to their negligence. We discovered in her medical records that a local NHS service had alerted the surgery about her dangerously low blood pressure, but they couldn't be bothered to acknowledge this critical information. Consequently, they continued prescribing high blood pressure medication, which left her disoriented and caused two devastating falls that ultimately resulted in her death. Despite having supposed 'medication reviews' conducted via telephone, no one actually examined her records. They recklessly continued prescribing medication without even checking her blood pressure at the surgery. Her family repeatedly requested in-person appointments, but these heartless staff continue using COVID as an excuse to avoid face-to-face consultations. Their new automated system is completely dysfunctional! How can artificial intelligence possibly assess a patient's need to see a doctor? The receptionists are absolutely deplorable. How many more patients must die or suffer severe health complications before the Care Quality Commission intervenes and shuts down this dangerous practice? I implore you, if you've experienced negative treatment here, do not remain silent. They must be reported!! Healthwatch.co.uk provides excellent support for initiating complaints. Just reading the horrific experiences shared in these reviews demonstrates that this surgery is fundamentally unfit for purpose and requires urgent intervention before more innocent lives are needlessly endangered!!
Throughout a deeply concerning four-month period, the medical professionals at Longfield have provided me with exceptional care and reassurance. While scheduling appointments can sometimes be..
Longfield Medical Centre
Andrew P.
Patchs is an absolute disaster. Their communication system is completely dysfunctional, with wait times stretching to an unbelievable 140 minutes just to reach a receptionist (heaven help anyone..
Longfield Medical Centre
User -.
The medical staff here are exceptionally courteous and always go above and beyond to assist patients in urgent situations. I've been a patient at this practice for over half a decade, and their..
Longfield Medical Centre
Joy L.
Saw a substitute physician on a weekend afternoon. The experience was absolutely delightful, and I extend my sincere gratitude to Dr. Dowler.
Longfield Medical Centre
Em B.
The medical staff here are incredibly incompetent, and the PATCHS system is absolutely terrible. I've submitted three separate requests but haven't received a single callback, leaving me in..
Longfield Medical Centre
Darren E.
The online booking platform for Patchs is utterly useless, as it consistently kicks you out after struggling to navigate through it. After seven unsuccessful tries, I'm now forced to drive to the..
Longfield Medical Centre
Lewis C.
Their appointment system is frustratingly restrictive, allowing bookings solely on the same day with no advance scheduling. This approach creates a chaotic and inefficient process that negatively..
Longfield Medical Centre
Stephen H.
This medical practice has seriously deteriorated. The partner physicians are perpetually unavailable. Appointments are consistently delayed, and securing one is challenging at best. Today perfectly..
Longfield Medical Centre
Mona M.
Have you ever pondered why the Longfield surgery appears deserted at 10:30 am? The apparent lack of permanent medical staff is striking, contradicting the receptionist's claim of having doctors..
Longfield Medical Centre
Cassie H.
Scheduling an appointment here is completely unfeasible, the service is utterly abysmal, I would gladly rate this zero stars if I could
Longfield Medical Centre
jo b.
I experienced a terrible ear infection and requested antibiotics, but the medical staff denied my request. When I returned days later with significant head swelling, they claimed they couldn't..
Longfield Medical Centre
Corinna S.
Absolutely terrible experience. The front desk staff display an appalling lack of professionalism and courtesy. They completely disregard patient concerns and force everyone to use an online booking..
Longfield Medical Centre
Tee (.
Absolutely dreadful medical practice. Despite being a long-term patient for over two decades, the service has never been stellar, but the last 5-6 years have seen a dramatic nosedive in quality, and..
Longfield Medical Centre
Emma M.
This clinic's service is absolutely abysmal. I attempted to schedule a routine appointment for my teenage daughter today, only to be met with bureaucratic nonsense. Apparently, I'm not permitted to..
Longfield Medical Centre
Neil S.
Prompt booking recommended due to limited parking, but the service is impressively swift and professional. Arrive early to secure a spot, and you'll experience top-notch assistance. Highly..
Longfield Medical Centre
Rob R.
If you're seriously unwell, steer clear of this medical facility. They'll simply recommend pain patches, leaving you to deteriorate until you're critically sick or deceased. The front desk staff..
Longfield Medical Centre
Bridget B.
I was new to Patchs, but today's experience was seamless. I easily logged in, provided details about my medical concern, and received a response from a doctor in approximately 10 minutes. The..
Longfield Medical Centre
Robert V.
I would gladly rate this zero stars, as the entire system is completely dysfunctional. It's utterly impossible to schedule an appointment, even when attempting to use their Patches system. I've also..
Longfield Medical Centre
Sarah P.
The personnel here are absolutely delightful - incredibly warm and supportive. I've consistently been able to schedule consultations without difficulty. The only minor challenge is finding an..
Longfield Medical Centre
Lynn C.
Today, I reached out to Longfield Medical Centre to register as a temporary patient while experiencing significant health challenges during my stay in the area. I am incredibly grateful to the staff..
Longfield Medical Centre
christine o.