GA

Gianpiero A. 4 years ago • From Google

Rating

Bad

Data Breach Nightmare at Local GP Practice

Massive data security incident - my personal details were altered without my permission or verification. Terrible interaction with a female doctor who displayed extreme discourtesy during a phone conversation while I was seeking explanations about the unauthorized change. Additionally, my attempt to discuss a recent medical appointment was equally unsatisfactory. The practice demonstrated zero genuine interest in understanding patient history or acknowledging patient concerns. The healthcare professional consistently interrupted me mid-sentence (seemingly a typical NHS communication approach) and abruptly terminated the call after merely reciting information I was already aware of. The service quality was utterly unacceptable, and I will be submitting a comprehensive formal complaint. The primary purpose of this review is to caution potential patients against registering with this medical practice!

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