HB

Hannah B. 6 years ago • From Google

Rating

Bad

Debbie breen's terrible treatment destroyed my healthcare

My experience with Debbie Breen, the Practice Manager, was absolutely terrible. I was aggressively confronted before my appointment and verbally attacked by this unpleasant woman who claimed I had moved out of the area two years ago, which is completely false. We purchased a house two years back but didn't relocate until recently. Despite the fact that I was there seeking treatment for laryngitis and dizziness, she displayed zero empathy, yelled at me, and insisted on telling me where I lived while threatening to remove me from the practice, despite being a legitimate resident. Not only was she incredibly rude, but she also followed me into my consultation with the practice nurse. I requested that she leave so I could receive proper medical care, but she refused and continued shouting at me throughout my appointment. She even shared incorrect information about my medical details (though my doctor is excellent). Her intrusive behavior disrupted my consultation and caused me to be late picking up my children. She demonstrated absolutely no compassion or understanding. I am absolutely disgusted and will be filing a formal complaint with PALS. Stay away from this practice at all costs!!!

Other reviews for Millbarn Medical Centre