Clarence Medical Centre
Bob H. 3 years ago • From Google
Bad
Decades of loyalty crushed by poor medical care
It breaks my heart to pen this review - having been a patient at the original Clarence House, and now Clarence Medical since my birth over seven decades ago. Getting an appointment with an actual GP has become nearly impossible - let alone seeing your own physician. Dr Simon Dobson has consistently been exceptional - a thoughtful, expert and empathetic doctor who truly goes the extra mile - but securing an appointment with him or any other GP seems insurmountable. After enduring the 08:30 'phone lottery' and waiting to speak with a receptionist, you frequently encounter discourteous, irritable staff who appear utterly inconvenienced by your presence. Despite explaining my need to see a doctor about back and leg injuries sustained from falling through the attic hatch, I was told I could only consult a nurse. The interaction involved no proper physical examination - merely listening to my chest to confirm lung clarity, and then being advised to take pain medication. A week later - experiencing worsening chest pain and unable to sleep comfortably, I again requested to see a GP… once more I was refused and directed to the nurse. Again, no examination took place - and I was simply prescribed something to aid my sleep. After three weeks, I'm left with damaged ribs, intense chest pain and a left knee still painful and swollen - with a distinct sense that Clarence Medical no longer cares about a patient who has been with them since 1950. I've transferred to another practice … I've reached my limit.
Impossible to schedule, these physicians are completely unhelpful and unavailable
Clarence Medical Centre
Bob H.
It breaks my heart to pen this review - having been a patient at the original Clarence House, and now Clarence Medical since my birth over seven decades ago. Getting an appointment with an actual GP..
Clarence Medical Centre
charles r.
Throughout my interactions with various staff members, I've experienced exceptional medical expertise, compassionate care, and seamless accessibility. Each encounter has been consistently..
Clarence Medical Centre
Ste G.
Regardless of the issue at hand, the team here is exceptional. I cannot express enough gratitude for their incredible support. They put in tremendous effort to deliver this service, and their..
Clarence Medical Centre
kurtis t.
Getting an early morning appointment is straightforward, but if you have a busy schedule, securing a timeslot becomes a nightmare. The waiting period stretches to around 2-3 weeks, which is..
Clarence Medical Centre
SP T.
I've never encountered any issues with this service. Their team seems to include some genuinely excellent employees, and I felt compelled to share my perspective after noticing the unfavorable..
Clarence Medical Centre
Jason S.
Absolutely dreadful experience! Spent nearly three-quarters of an hour waiting, and just as I was about to speak with someone, they abruptly disconnected the call. What a complete farce!
Clarence Medical Centre
Sean R.
I've been a patient at Clarence Medical Centre Rhyl for decades, and throughout this time, I've consistently experienced exceptional medical support from their entire healthcare team, including..
Clarence Medical Centre
TheJakeRichards1 T.
I'd give zero stars if possible. Utterly appalling. After enduring a month-long wait for a consultation regarding two critical health conditions, I was dismayed to learn they could only address one..
Clarence Medical Centre
NBC_magnetic N.
Every few months when I visit this medical practice, I consistently experience significant delays. Each appointment runs 30-40 minutes behind schedule, which is completely unacceptable. The entire..
Clarence Medical Centre
Helen P.
Completely shocked by the reception team who seem to believe they possess medical expertise. Today, they dismissed my 2-year-old son with a full-body rash, callously telling us to return tomorrow...
Clarence Medical Centre
Kate H.
Frustratingly slow service with extended waiting periods that test your patience. Every interaction seems to drag on forever, making even simple transactions feel like an eternity. The staff appears..
Clarence Medical Centre
Chris E.
Dr. Dobson stands out as an exceptional physician at CMC, providing top-notch medical care and expertise.
Clarence Medical Centre
Steve A.
The employees here are shockingly disrespectful, seemingly oblivious to the fact that customers might be facing challenges. They complained about having only 4 people in the shop for safety, yet..
Clarence Medical Centre
GARETH D.
Throughout my recent diabetes diagnosis, the healthcare professionals have been absolutely outstanding. The communication has been top-notch, and the online appointment scheduling system is..
Clarence Medical Centre
dan R.
Scheduling is a nightmare here. When I phoned early morning, I was number 29 on the waiting list and after half an hour, only reached number 18. The wait became unbearable, forcing me to hang..
Clarence Medical Centre
Sandra M.
Impossible to schedule a consultation, no matter how hard I try to reach them
Clarence Medical Centre
Phil W.
I've been a patient at this medical practice for more than three years, and I genuinely cannot comprehend the critical comments. People should understand that this is a community healthcare facility..
Clarence Medical Centre
Luni M.
No one seems interested in answering the phone. I wasted a quarter of an hour stuck as the "first caller" attempting to schedule an appointment. Why misrepresent their operating hours or fail to..
Clarence Medical Centre
Glynn D.
Relocated to Rhyl from Prestatyn recently and signed up with this service. I was thoroughly impressed - they conducted a comprehensive MOT and were incredibly attentive. The staff were remarkably..
Clarence Medical Centre
Emmie P.