F(

Fatma (. one year ago • From Google

Rating

Bad

Decades of Trust Crumbling at My GP Practice

I've been a patient at this practice for three decades, and have historically been judicious in my interactions. The quality of service and professional standards have significantly declined. The front desk staff are discourteous and behave like barriers preventing patient access to doctors. They've hastily implemented a triage system without proper evaluation, making it extremely challenging to receive medical attention. It's clear why the NHS is deteriorating; emergency services will inevitably be overwhelmed because patients cannot obtain timely GP care before health issues escalate. When I sought a routine hypertension medication renewal, the physicians delayed signing the prescription for days. The current service is substandard, and patients will ultimately bear the consequences of this ineffective approach.

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