Brownlow Health @ Kensington Park
Paul D. 2 years ago • From Google
Poor
Decent doctors make up for mediocre reception
The clinic receives a modest two-star rating, primarily due to the commendable presence of Dr. Howard and Dr. Hale. However, the front desk and overall reception experience tends to be inconsistent and unpredictable.
Excellent medical facility with responsive staff and helpful communication. Appreciate the quality care and prompt attention. Much gratitude.
Brownlow Health @ Kensington Park
H H.
In my brief encounter, it precisely met my requirements. Dealing with a health issue, I initially sought guidance from online NHS resources. This approach proved helpful initially but eventually..
Brownlow Health @ Kensington Park
rhian T.
Terrible experience - seek alternative care if possible - numerous patients are not receiving accurate diagnoses - I've been given medication that conflicts with my condition, and despite calling..
Brownlow Health @ Kensington Park
Valentina C.
I feel completely neglected by this healthcare provider. Throughout my entire experience, I never received a proper medical consultation from an actual physician. The telephone staff consistently..
Brownlow Health @ Kensington Park
Sefaakor A.
Another outstanding experience with this medical practice. Dr O'Hagan delivered exceptional care. We're truly fortunate to have such a high-quality healthcare facility so close by. Received..
Brownlow Health @ Kensington Park
Alex J.
Despite the GPS and nursing staff being incredibly supportive, some of the front desk personnel display an unacceptably hostile demeanor. I recognize they likely face significant daily pressures,..
Brownlow Health @ Kensington Park
Agnieszka Z.
Consistently tardy by at least half an hour. Absolutely dreadful.
Brownlow Health @ Kensington Park
Mark S.
I experienced a significant delay despite having a scheduled appointment. Initially, I was missing the necessary documentation for my blood test, which required me to inquire at the front desk. Once..
Brownlow Health @ Kensington Park
Joyce M.
Throughout this past year, I've had numerous interactions with general practice healthcare providers, and I must say the staff—from the front desk personnel to the doctors and nursing team—have..
Brownlow Health @ Kensington Park
Izabela B.
If possible, I'd rate this zero stars. The reception staff who answer the phone desperately need to find a different career. Their conduct is utterly unprofessional and discourteous. It would be an..
Brownlow Health @ Kensington Park
David s.
Warm and hospitable personnel who handled my interaction with utmost professionalism. Although my time there was brief, it was thoroughly delightful
Brownlow Health @ Kensington Park
Sarah B.
I have no complaints about the staff or the service I've experienced at this practice. Since registering when I moved here in October 2020, I've attended numerous appointments for different reasons...
Brownlow Health @ Kensington Park
Liliana M.
Jo and the entire reception staff exhibit discriminatory behaviors towards individuals of diverse nationalities and cultural backgrounds, which is completely shocking. I was compelled to escalate my..
Brownlow Health @ Kensington Park
Claudine L.
Every weekday I attempt to schedule a doctor's appointment, but I'm consistently told no slots are available. I'm enduring relentless bodily pain that spans my arms, sides, abdomen, buttocks, and..
Brownlow Health @ Kensington Park
Denise (.
I am absolutely appalled by the current situation at this medical practice, especially since my parents are patients here. The operational system is completely unacceptable and utterly ridiculous...
Brownlow Health @ Kensington Park
Evgenia L.
In my opinion, this stands out as arguably the most exceptional healthcare facility Liverpool has witnessed to date.
Brownlow Health @ Kensington Park
Jonathan B.
I must express my appreciation for Dr. R. Armstrong, who stands out as an exceptional and highly competent healthcare professional within the National Health Service. It's refreshing to encounter..
Brownlow Health @ Kensington Park
Deborah L.
If you call early in the morning, there might be some difficulty connecting, but I've consistently managed to secure an appointment. The E-Consult service is outstanding. You can submit an email..
Brownlow Health @ Kensington Park
Edward E.
I just joined this medical clinic and can genuinely state I should have made the switch much earlier - it's significantly better than my previous healthcare provider. The front desk staff were..
Brownlow Health @ Kensington Park
Lili L.
The personnel here are absolutely wonderful - so kind and supportive. The receptionist I interacted with earlier today was particularly exceptional. Everyone demonstrates genuine professionalism and..
Brownlow Health @ Kensington Park
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