Broadway Medical Centre

Scheduling a nightmare - the mobile application is completely dysfunctional and the phone lines are perpetually jammed. Utterly frustrating and an absolute waste of my valuable time.

Completely revolting employees with a terrible demeanor, and not a single person there seems capable of performing their duties. The entire staff should be swapped out for individuals who are..

I feel compelled to share my experience with this medical practice and how they treat their patients. I had a 9am appointment, and the receptionist informed me that Doctor Kauser was delayed due to..

Still not open despite claiming 7am hours, and it's already past 8, leaving me frustrated and desperate to schedule a checkup for my toddler!

Received excellent support, much appreciation to Kirsty. Dr. Smythe even went out of his way to check on my well-being, despite not being my direct physician.

Quick service and fantastic employees

I've been a patient at this medical practice for over three years, and my experience has been consistently frustrating. The problems began with poor guidance from the GP about my hormone replacement..

The medical center's entire team, from front desk personnel to nursing staff and the recently added pharmacist, maintains an impressive standard of professional conduct. Both Dr. Azis and Dr. Smyth..

Went to see my doctor about test results, but the receptionist abruptly cancelled my appointment without letting me speak to the doctor. I've been with my previous medical practice for 35 years..

Front desk personnel display an appalling lack of customer service skills. They might want to explore employment opportunities at Tesco instead of working here 🙄

Terrible first impression. The person at the front desk was incredibly unhelpful and dismissive. Their attitude was unprofessional and made me feel unwelcome from the moment I walked in. Not the way..

Decided against signing up due to the incredibly rude and condescending attitude of the front desk staff, which led me to abandon my registration and seek services elsewhere. During my girlfriend's..

terrible experience....truly disappointing for those who are vulnerable and struggling with mental health. the front desk staff are discourteous and they even attempt to provide guidance beyond..

Extremely courteous and competent. The physician consistently follows up personally, and scheduling is incredibly efficient! Highly recommend without hesitation!

Total crooks operating this establishment! Absolute scammers running the whole operation!

Been a loyal patient at this surgical practice for more than three and a half decades, and I have absolutely no intention of switching to another provider.

3 weeks struggling to book a doctor's appointment, and when I finally see one, he simply suggests ibuprofen. As an asthmatic, this medication nearly killed me previously. My pre-existing blood tests..

Haven't encountered any significant issues. Unfortunately, the front desk staff's attitude leaves much to be desired.

Struggling with allergic symptoms. Endured lengthy wait for a return call. When they finally reached me, I was away from home, and because I couldn't instantly recite the precise chemical..

Getting an appointment is challenging, with success mainly possible if you call precisely at 8am. Emergency slots are your best bet. The medical staff—doctors and nurses—are genuinely warm and..