MG

Mr G. 2 years ago • From Google

Rating

Bad

Decline in quality at once-reputable practice

This practice has sadly declined from its former glory. The once-reliable service has deteriorated, particularly in managing repeat prescriptions for those of us dependent on lifelong medication. It's not uncommon to wait over a week for a simple refill, with my recent experience stretching to nine days. The lack of consistency is frustrating. Continuity of care is non-existent here. Despite requests, seeing the same GP is virtually impossible. Unless you're the type to constantly complain or have endless time to waste waiting at the surgery or on the phone, securing an appointment is a Herculean task. While there are undoubtedly skilled GPs within the practice, accessing their expertise is a rare luxury. Gone are the days when I felt my health was a priority and my well-being was in capable hands. Now, I find myself repeating my medical history to a new face at each visit, only to receive the same ineffective recommendations time and time again, with no tangible progress. It's disheartening to witness the decline of what was once an exemplary medical practice.

Other reviews for Park Medical Centre