RB

Roz B. 5 years ago • From Google

Rating

Bad

Decline of a once-great medical practice

I've been a patient at this surgery since birth, and I must say, the quality of care has significantly declined over the years. Dr. Moghul was exceptional, but since his retirement and the practice's transfer to new management, the standard of service has plummeted. The departure of skilled physicians has left a noticeable void. Securing appointments has become an arduous task, even when calling at the crack of dawn. On the rare occasions I do consult a doctor, the interactions feel hurried and impersonal. I've been dismissed countless times, resulting in urgent hospital visits in the dead of night. The level of neglect I've experienced is truly disheartening. The lack of consistency is frustrating, with a revolving door of physicians who seem disinclined to familiarize themselves with patient histories. It's exhausting to recount my medical background repeatedly. The few competent doctors I've encountered have vanished without explanation, leaving me to speculate that they've likely found better opportunities elsewhere. This practice, once renowned for its attentive and helpful doctors, has devolved into a system where appointments are scarce and patients are treated as mere numbers. It's disheartening to think of the battles I've had to wage and the complaints I've lodged, often to no avail. The deception and mismanagement I've endured have pushed me to consider alternative healthcare options, including private care. To prospective patients or medical professionals considering Tulasi Medical, I'd advise extreme caution. Given the extent of neglect I've suffered, I'm now contemplating legal action against the practice. It's a far cry from the trusted healthcare provider it once was.

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