SH

San H. 5 years ago • From Google

Rating

Bad

Declining medical care at family practice beware

If you're seeking cough medicine or a medical sick note, this place might suffice. However, proceed with extreme caution - this warning is not issued lightly. Having been my family's medical practice for 25 to 30 years, and once ranked among the top ten GP surgeries nationally, those glory days are long gone. Since Dr Wheeler's retirement, the practice has dramatically deteriorated across all aspects. The receptionists are unprofessional, poorly coordinated, and fail to manage the surgery's daily operations to the standard one would expect from a healthcare facility. This mismanagement directly compromises patient care. Following Dr Wheeler's retirement, the practice relied on locum doctors for approximately a year. Now, with permanent doctors in full-time positions, the service quality and patient care remain abysmal, virtually non-existent, and demonstrably neglectful. The physicians merely occupy roles without delivering meaningful medical attention. For individuals with serious medical conditions requiring consistent medical supervision, I strongly recommend avoiding this practice. Their systemic neglect, incompetence, and casual approach virtually guarantee potential patient deterioration. The risk of developing irreversible medical conditions is substantial. This surgery should be unequivocally avoided.

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