RD

Rory D. 2 years ago • From Google

Rating

Bad

Declining service at local medical practice

I've been a patient at this practice since shortly after its inception, and I've witnessed a steep deterioration in virtually every aspect of their service. The wait times on the phone are interminable; I've often found myself supposedly first in the queue for over 20 minutes without any response. Prescription requests seem to vanish into thin air, never reaching their intended destination, and appointments are cancelled with alarming frequency. I'm eagerly anticipating my impending switch to a different surgery, as this experience has been nothing short of frustrating.

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