SS

Shake S. 2 years ago • From Google

Rating

Bad

Declining service at once-brilliant surgery

I once held this medical practice in high regard, but my opinion has drastically shifted. Three times in the past month alone, they've bungled my prescription, leaving me without crucial medication for 72 hours. To add insult to injury, they offered me an appointment for a non-urgent matter a full month away. What use is that to anyone? It seems the only way to receive decent care nowadays is to pay out of pocket. After nearly three decades of loyalty, I find myself utterly disheartened. This experience has solidified my decision to seek medical care elsewhere. It's a shame to see such a decline in service quality, especially when people's health is at stake.

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