Highparks Medical Practice

Typically, physicians will forward your prescriptions directly to the pharmacy as they become due. However, on June 30, 2021, I experienced an issue; despite my request on June 3 for medication in..

The service provided is utterly inadequate, with no one responding to phone calls. It’s nearly impossible to schedule an appointment with a physician, and if you find yourself in the emergency..

Parkside medical practice provides a service that is below acceptable standards. As the years have passed and their operations expanded, the quality of care has noticeably declined. Clearly, they..

This surgical experience has been disappointing; I spent more than a week waiting for a prescription to be approved, and now the patient is out of their medication. There was no explanation..

Huge thanks to the reception staff and Laura for accommodating me with such prompt service today. Their efficiency was truly appreciated.

Electronic consultation completely disabled. Phone call results in waiting line, followed by abrupt disconnection. Absolutely terrible customer experience, which clearly explains the overcrowding in..

Attention everyone. Three months prior, I attempted to submit a request for a repeat prescription. To my dismay, the box was overflowing with prescriptions, and some had even fallen onto the floor,..

I couldn't find any issues with the service provided today. I sincerely appreciate everyone's efforts.

During my time as a guest in the UK, I encountered Kerry at the reception desk, who proved to be exceptionally helpful and well-informed regarding my inquiry. My request was addressed swiftly,..

I just got a message prompting me to schedule an appointment. When I called the office, I was met with a recorded message stating that they are currently closed for training and will resume..

I have utilized the e-consult service multiple times for my daughter, and each occasion, they have provided us with same-day appointments at various Highparks clinics. Additionally, the doctor at..

The level of service is quite lacking, as any staff member, including receptionists, is permitted to disclose medical information about patients. The management of records leaves much to be desired,..

Utterly appalling - I'd give zero stars if possible. Religiously calling right when phone lines open, only to be informed no appointments are available across all four practices??? I pressed 9 to..

The entire staff at this medical facility demonstrates exceptional compassion, warmth, and support, and I am deeply grateful for their incredible care.

Advised during medical consultation to schedule an asthma appointment. Receptionist informed me no slots available for 3 months, suggested calling back later. After 3 months, still no appointment..

This service completely fails to deliver what it promises. I'm reluctantly giving it a single star because the rating system requires some minimal score.

The reception staff consistently make every effort to help and ensure you are attended to promptly if necessary. While the doctors may rotate more often than one might prefer, they remain quite..

Scheduling appointments at this practice is incredibly frustrating. The front desk staff are unwilling to book slots more than a day in advance, consistently instructing patients to call early the..

In my opinion, both the physicians and the reception staff are exceptional. The receptionists consistently display kindness, cheerfulness, and an eagerness to assist. Two years ago, it was the quick..

Whenever I call, the receptionists are always available to assist me. Thank you all for your support.