JF

Jan F. one year ago • From Google

Rating

Poor

Declining service from a long-time disappointed patient

It's truly disappointing how this medical practice has deteriorated over time, especially considering I've been a patient here for nearly four decades. The nursing staff remains compassionate and kind. Dr Jahic and Dr Cockbaine continue to provide quality care. However, the reception staff are incredibly unprofessional - they interrupt patients, speak rudely, dismissively redirect calls, and abruptly end conversations with a curt "cheers" before dramatically hanging up the phone. Their behavior is absolutely unacceptable.

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