SS

Samantha shawone year ago

Rating

Bad

  • Appointment

    Average
  • Reception

    Bad
  • Cleanliness

    Average
  • Care

    Poor
  • Respect

    Poor
  • Seen On Time

    Poor

Declining service quality at local medical practice

I'm uncertain about the changes that have occurred at this establishment since the pandemic, but it appears to have significantly deteriorated. Securing an appointment has become a formidable challenge, and on the rare occasions when one manages to see a physician, the consultation is limited to a mere 10 or 15 minutes. Frustratingly, patients are restricted to discussing only a single issue during these brief encounters. This approach is particularly problematic for individuals like myself who are grappling with multiple health concerns. To compound matters, the general practitioner has a backlog of referrals for me, none of which have been addressed. As someone struggling with mental health issues, I find myself relying heavily on the support of my loved ones. Without their unwavering presence, I fear I might have succumbed to my darkest thoughts by now.

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