AG

Alison G. one year ago • From Google

Rating

Bad

Declining service quality at Longton health centre

I'm truly disappointed that Longton Health Centre has deteriorated significantly since the pandemic. Prior to COVID-19, this establishment provided exceptional care. The contrast between their service quality then and now leaves me puzzled. Recently, I developed a severe eye infection and attempted to schedule an appointment, but was unsuccessful. They merely promised someone would contact me within 72 hours - quite concerning when vision could potentially be compromised. In the pre-pandemic era, securing a consultation would have been straightforward. It's perplexing how medical professionals expect to diagnose ocular conditions through telephone conversations. I sincerely hope they'll eventually return to being the compassionate practice they once were, where patients could actually meet with physicians face-to-face.

Other reviews for Longton Health Centre