St Mary's Surgery
Allan H. 7 years ago • From Google
Excellent
Dedicated staff make st mary's medical practice shine
Like any bustling medical facility (and St. Mary's is certainly that), scheduling appointments can be challenging. The surgery does implement a triage system to prioritize urgent medical needs and ensure quick access to doctors. I consistently observe that a significant number of appointments—typically in the hundreds—are missed by patients who fail to cancel or notify the practice. Such inconsiderate behavior ultimately disrupts the appointment system and creates difficulties for other patients. A small amount of consideration could greatly improve appointment availability for everyone. Having utilized this practice extensively due to my various health conditions, I've noticed that some previous reviews have been less favorable. While their experiences may differ from mine, I can honestly say that throughout numerous visits and interactions with multiple doctors at St. Mary's, I've encountered very few issues. When occasional problems have arisen, the staff has been exceptionally responsive and committed to resolving them satisfactorily. It's evident that general practitioners and their practices are experiencing immense professional strain, and we should remain mindful of this context when minor inconveniences occur. Ultimately, St. Mary's represents an outstanding medical practice, staffed by compassionate professionals who navigate challenging circumstances with remarkable skill and dedication. I am thoroughly satisfied with the care and service provided here.
Top-notch medical facility for anyone feeling under the weather
St Mary's Surgery
Sam G.
A complete embarrassment to the NHS and a threat to health. My partner sustained a knee injury in a road traffic accident; a car struck him while walking on the pavement. He repeatedly sought advice..
St Mary's Surgery
Justine F.
My kidney cancer was caught at an incredibly early stage because my doctor was persistently thorough and wouldn't rest until she uncovered the issue. The entire staff has been exceptional. I'm truly..
St Mary's Surgery
DIANA S.
Good ...except for Dr David Cooper (whom I've never encountered) who misrepresented my Haddenham Pharmacy experience. It's astonishing that a professional physician would hastily draw inaccurate..
St Mary's Surgery
Angela R.
Started at rank 7 in the phone queue, dropped to position 1 in just 14 minutes, only to be informed that my call couldn't be completed and I should try again later. Completely unacceptable service.
St Mary's Surgery
Ajay J.
Visited Ely in August and found this to be a top-notch medical facility. The staff demonstrates a proactive approach and handles tasks with remarkable efficiency.
St Mary's Surgery
Kai T.
Perpetually out of stock both on their website and in physical stores. They should consider closing up shop or extending the Royal Air Force medical facility.
St Mary's Surgery
Robert E.
Enter feeling under the weather, exit with renewed health and vitality
St Mary's Surgery
Kelly B.
These medical professionals are absolutely top-notch! It's unfortunate that relocating might force me to seek care elsewhere. Scheduling appointments is always straightforward, and the front desk..
St Mary's Surgery
Sara M.
Be warned: if you're dealing with menstrual or hormonal health concerns, you'll need to be your own advocate. This experience epitomizes the shocking lack of understanding and research surrounding..
St Mary's Surgery
Wes H.
At a general practitioner's clinic, be prepared for extended waiting periods both for securing an appointment and during your scheduled visit, which will likely run behind time. Despite this, the..
St Mary's Surgery
christine n.
Since moving to this neighborhood a year back, I can genuinely state these healthcare professionals are truly the finest we've encountered. Every team member—from the physicians to the..
St Mary's Surgery
Allan H.
Like any bustling medical facility (and St. Mary's is certainly that), scheduling appointments can be challenging. The surgery does implement a triage system to prioritize urgent medical needs and..
St Mary's Surgery
Teresa M.
What an exceptional medical practice - truly the finest I've encountered since relocating to England over a decade ago! The personnel are incredibly warm and supportive, and their implementation of..
St Mary's Surgery
Trish E.
Fantastic medical practice. Their messaging system via the GP is top-notch, allowing easy communication. I've been registered with them for just over twelve months and couldn't be happier with my..
St Mary's Surgery
Keith T.
After recently relocating to this neighborhood, I signed up with St Mary's medical practice. On a Friday, I contacted them feeling unwell with a viral infection. The reception staff were incredibly..
St Mary's Surgery
Julia G.
I have absolutely no complaints. Throughout the past few years, the level of care provided to me and my family has been truly exceptional. While they are undoubtedly busy and getting through can..
St Mary's Surgery
anamaria u.
The entire staff at this medical facility, from the front desk personnel to the nurses and doctors, are absolutely exceptional. I cannot praise the team highly enough - everyone has been fantastic..
St Mary's Surgery
Adenis R.
I'm puzzled by the critical feedback circulating about this practice. Having been a patient for more than 12 months, I've consistently experienced excellent service. Their online booking system is..
St Mary's Surgery
John C.
The phone system is utterly inadequate. Consistently, there are prolonged waiting times, preceded by a recorded message about Ask My GP, which fails to address all appointment needs. Then the..
St Mary's Surgery
Rob B.