LD

Leigh D. 5 years ago • From Google

Rating

Excellent

Defending my trusted health centre staff

I'm truly frustrated by the disrespectful comments previously posted. Having been affiliated with this health centre for over three decades and having previously worked as a practice secretary for a GP group in London, I understand the complexities of healthcare settings. While everyone can have challenging moments, I have never experienced anything less than excellent treatment here. From the front desk personnel and administrative staff to the nurses and doctors, I can confidently affirm that this is an exceptionally professional, empathetic, and family-oriented practice providing outstanding care. Having spent time in their waiting area, I've witnessed some patients behaving extremely inappropriately. It's unfortunate that staff members don't have the chance to evaluate their patients in return. I cannot emphasize enough how highly I endorse this practice. If someone is dissatisfied, they are absolutely free to seek healthcare elsewhere. The centre is already sufficiently busy without having to tolerate such unnecessary negativity.

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