NL

Nigel L. 4 years ago • From Google

Rating

Bad

Deregistered without issuing transition prescription support

I am submitting this review on behalf of my family member who experiences significant mental health challenges. This practice was expected to provide a prescription for medication to facilitate a smooth transition to a different GP surgery. However, the practice deregistered my family member without issuing the necessary prescription. We are currently working to secure a prescription to prevent potential withdrawal effects when the existing medication supply is depleted. A healthcare professional explained to me that GP surgeries operate as independent businesses providing services to the NHS. Some prioritise business operations over patient care. I will not elaborate further on this point. I have lodged a formal complaint with NHS England regarding this practice's approach and what I perceive as a failure in their duty of care towards my family member.

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