CS

Corrina S. one year ago • From Google

Rating

Bad

Desperate for meds after two frustrating weeks

If I could give zero stars, I absolutely would!! For nearly two weeks, I've been struggling to get my medication changed to what's currently available at the pharmacy, as the prescribed brand is out of stock. After finally getting the prescription modified, the medication was again unavailable by the time the doctors processed it. They refuse to change to a generic name, which would allow any equivalent medication to be dispensed. I've had to repeatedly visit my chemist to check stock, and they even emailed the doctors urgently on November 13th! I've been calling daily to resolve this, constantly being told it's been "red flagged" as urgent. It's now the 18th, and I've called twice today, still hearing the same line about it being red flagged! Does anyone at this medical center actually care about patients, or are we just numbers? The medication clearly warns on the NHS and other websites about the dangers of abruptly stopping treatment. Yet this incompetent medical center has left me without medication for 14 days! I'm not shocked they were placed in special measures, and I'd be equally unsurprised if it happens again.

Other reviews for Manor Park Medical Practice