Parkside Surgery
PT
Purple T. 2 years ago • From Google
Bad
I was in urgent need of medical attention and wanted to avoid the hospital if possible. I made 37 phone calls over several days, managing to speak with someone only twice. When I visited the surgery to secure a doctor's appointment, I was informed that no slots were available. The waiting room was completely empty during my time there, with a staff member merely filling out paperwork. The receptionist, after declaring no appointments were open, then commented, "You certainly look like you need to see a doctor." Thanks for that unhelpful observation while I was actively seeking medical help. Ultimately, I ended up at the hospital and was prescribed a two-week course of antibiotics. This marks the second time in three years I've attempted to see a doctor at this practice, and in the four years since registering, I've been unable to secure a single appointment. During my visit, they were simultaneously registering new patients. It seems unwise for a surgery struggling to manage its current patient load to continue accepting more patients.
Neil w.