The Hollies Surgery
Daniel H. 4 months ago
Poor
Appointment
BadReception
AverageCleanliness
GreatCare
BadRespect
BadSeen On Time
BadDiabolical service
I phoned for an appointment and was told a doctor would call, the doctor never called and put in my practice notes "missed appointment" so I called the next day and asked what happened, I was told they had no idea so made me another appointment for that morning. By 2pm I checked my practice notes and it yet again stated I had missed the appointment, so I re-phoned the surgery and was told the doctor is deffinatly going to ring you so I waited till 9pm, still no phone call. This was a friday so I had to wait till monday but monday night I was away with work so was going to call when home. By chance I checked my practice notes and it yet again said I had missed an appointment on Monday. The Doctors surgery has gone seriously downhill since this new company has taken over. I have now asked for the Practice Manager to call me but i'm not holding my breath.
Top-notch medical procedure with outstanding results
The Hollies Surgery
Jenny R.
I've encountered substantial difficulties obtaining the necessary support from The Hollies Surgery. My experience with moderate to severe IBS symptoms and mental health issues has been marked by..
The Hollies Surgery
Matt ..
These medical professionals are truly top-notch. I'm thoroughly impressed with their expertise, care, and overall approach to treatment.
The Hollies Surgery
Louise W.
My general practitioner's online consultation platform is truly excellent.
The Hollies Surgery
Daniel Hinman
I phoned for an appointment and was told a doctor would call, the doctor never called and put in my practice notes "missed appointment" so I called the next day and asked what happened, I was told..
The Hollies Surgery
Sara H.
Complete nonsense how the physicians recommended a drug that's been discontinued and when I contacted the medical office about resolving this issue, they refused to take action until after the..
The Hollies Surgery
helen d.
The most dreadful surgical experience I've ever encountered! Constant errors, subpar primary care, referrals consistently ignored by the doctor, blood tests vanishing into thin air!! Diagnostic..
The Hollies Surgery
Anonymouse
Almost impossible to book and get an appointment, the online chat and booking service is hardly ever on and in use, the staff are very judgemental and don't consider facts, the service is getting..
The Hollies Surgery
Richard R.
Absolutely disappointing. Throughout my six-year experience, I've never encountered the same physician more than once. I only seek medical attention when absolutely necessary. On this occasion, the..
The Hollies Surgery
Zack D.
I've been a patient at this practice for nearly a decade, and calling them fantastic simply doesn't do them justice. The staff have been incredibly supportive, especially regarding my mental health..
The Hollies Surgery
Glenda A.
Seriously, who actually enjoys visiting the medical clinic? The whole experience feels like such a hassle - waiting forever in that sterile room, filling out endless paperwork, and then getting..
The Hollies Surgery
Charlotte C.
I'm constantly being dismissed with claims that my irregular blood work is within acceptable ranges. They're treating Polycystic Ovary Syndrome as if it's standard, and despite a high likelihood of..
The Hollies Surgery
Jolanta W.
Outstanding customer support with rapid communication and exceptional assistance
The Hollies Surgery
Connie W.
Absolute garbage establishment. If the rating system allowed zero stars, I'd choose that in a heartbeat. This place is completely laughable.
The Hollies Surgery
Anne P.
These healthcare professionals are absolutely top-notch, and I'm genuinely disappointed that relocating back to Heacham means I'll no longer be able to continue receiving care from such an..
The Hollies Surgery
Collette S.
The updated system appears to treat receptionists merely as screening personnel, creating an environment that feels unwelcoming to patients. I'm genuinely disappointed, as I had previously found the..
The Hollies Surgery
Gwin W.
The Hollies provides an exceptional service, particularly during the challenging COVID period. This medical practice outperforms other healthcare facilities. Many people are unaware of the extensive..
The Hollies Surgery
Lizzie J.
An extremely subpar experience. Scheduling an appointment is nearly impossible, and you'll typically spend around 15 minutes on hold when calling. Their online booking platform is perpetually shut..
The Hollies Surgery
Geraldine R.
I want to commend the exceptional reception team who have truly exceeded my expectations. Their professionalism, compassion, and attention to detail are remarkable. One staff member even went out of..
The Hollies Surgery
Clare L.
Terrible experience! Steer clear at all costs!
The Hollies Surgery
Lyn W.